Product Quality Analyst (QA and Insights)
About Friends for Humanity We're a venture-backed consumer company with a simple thesis: the people who understand young people best will win the most important product category of the next decade. Our product is already in the hands of thousands of users. Retention is best-in-class. Our creator network drives millions of impressions monthly. And we're just getting started. We're a small, sharp team based in NYC, no middle management, no committees, no waiting for permission. If you're good, you'll have an impact in your first week. The Role We're looking for 2-3 product quality analysts to be the last line of defense before features reach our users. You'll work directly with the CEO and engineering team to catch what everyone else missed. No coding or engineering background required (though incredibly preferred), just an uncommon attention to detail and the discipline to be thorough every single time. What you'll do:
- Test new features as they ship and flag bugs before they hit production
- Simulate real user conversation flows to stress-test the AI
- Review session replays on PostHog and internal logs to catch production issues
- Log and track all bugs clearly in Linear; communicate findings in Discord
- Maintain a Apply tot his job
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