Experienced Data Entry Specialist – Live Events & Ticketing Operations
At arenaflex, we're passionate about creating unforgettable experiences for fans and enthusiasts of sports, concerts, and theater events. As a leading online ticket marketplace, we're dedicated to connecting people with the live events, artists, and teams they love. Our culture is built on collaboration, innovation, and a commitment to our people, who we believe are our greatest strength. We've been recognized as one of the top places to work in 2024, and we're excited to continue building products that inspire connections.
Join Our Team
As a Data Entry Specialist, you'll play a vital role in ensuring that all information about live events is accurate and up-to-date on our website and internal systems. Your responsibilities will include researching and verifying event details, standardizing event names and attributes, and coordinating with marketing managers to enhance our ticket sales operations. If you're passionate about the entertainment industry and have a keen eye for detail, we want to hear from you.
Key Responsibilities
• Research and manage critical details (date, time, location, venue configuration, etc.) for a high volume of live events in the sports and entertainment industry.
- Standardize event information to ensure consistency across all platforms.
- Accurately link seller listings to the correct venue seating and map information.
- Continuously audit event and venue information to maintain accuracy on the website.
- Prioritize tasks effectively in a fast-paced environment to ensure a positive customer experience.
- Participate in large data gathering and analysis projects related to event information.
Progression in the Role
At arenaflex, we're committed to helping you grow and develop in your career. Here's what you can expect in the first 90 days:
- First 30 Days: Complete new hire training and get acquainted with team structure and company culture. Learn about the ticket marketplace industry and your role in enhancing stakeholder experiences. Familiarize yourself with department protocols for event creation and updates. Understand the department's long-term goals and how your work impacts other teams.
- First 60 Days: Begin executing tasks independently that positively contribute to the team. Continue developing your skills and knowledge to advance team goals. Become more comfortable with higher-level tasks and processes related to issue escalation. Grow into a more independent worker with strong multitasking abilities.
- First 90 Days: Contribute to refining our methods and technologies to support overall business goals. Build and maintain internal and external relationships to drive progress. Gain a comprehensive understanding of the entire event mapping process, including creation, support, and collaboration.
What You'll Bring
• Bachelor's degree in business analysis, finance, computer science, or a related field preferred.
- Exceptional attention to detail and the ability to analyze industry trends.
- Strong organizational skills and comfort working with large datasets.
- Ability to work both independently and as part of a collaborative team.
- A strong interest in sports, entertainment events, performers, teams, and venues.
Work Schedule
• Training: Monday-Friday, 8:30 AM - 5:00 PM for the first three weeks. Training is conducted in-person and is paid.
- Regular Hours: 2:30 PM - 11:00 PM. Days off vary by week:
+ Sunday/Monday off + Tuesday/Saturday off + Thursday/Saturday off + Friday/Sunday off
- After Training: The role will transition to a hybrid model: 3 days in-office, 2 days remote.
Compensation
• $40,000 annually
- Bi-annual bonuses
- Annual equity opportunities
Our Commitment
At arenaflex, we're committed to creating a diverse and inclusive workplace. We believe in the importance of a diverse workforce and a strong sense of belonging. We're an equal opportunity employer and encourage all qualified candidates to apply, even if you don't meet every qualification listed.
Employment Type
Full-Time
Ready to Join Our Team?
If you're passionate about the entertainment industry and have a keen eye for detail, we want to hear from you. Apply now to become a part of our dynamic team at arenaflex. Apply Now Apply for this job