Market Research Intern-Mandarin Bilingual
About the job Location: Remote Duration :3 months
About Us
Gala Circle is a service provider offering integrated cutting-edge technology solutions for North American enterprises. It focuses on helping enterprises achieve business growth, efficiency improvement, and innovation, covering multiple industries such as catering and retail. Core services consist of four major segments: 1.Ecological Operation Integration: Including alliance ecosystem restructuring, and cost reduction through centralized procurement. 2.Marketing & Customer Operations: Providing omnichannel social marketing, private domain establishment, and membership system services. 3.Payment & Compliance: Launching comprehensive payment solutions tailored to the North American market (covering major payment methods), while ensuring transaction security, compliance, and tax support. 4.Customized Technology Development: Covering systems such as CRM/ERP/HRM, industry-specific platforms, and SaaS/API integration.
Key Responsibilities
Offline Restaurant Research & Product Demonstrations
- Conduct in-person visits to local restaurants (based on your location) and deliver short demos of core POS features (e.g., payment optimization tools, contract options, operational functions that may support labor efficiency).
- Collect initial merchant interest and feedback during visits (target: 50+ intent records/month).
- Log visit outcomes and data accurately in the CRM/sales system.
Merchant Pain Point & Trial Intent Collection
- Identify restaurant pain points (cost control, efficiency, customer acquisition, revenue growth).
- Ask permission-based questions to evaluate willingness to trial the POS system.
- Complete the Merchant Intent Form and share high-intent leads with internal teams for follow-up.
Competitive Validation (In-market)
- Observe and document competitor usage in local restaurants (e.g., Square, Toast, MenuSifu, Chowbus).
- Collect factual comparisons and summarize opportunities where our POS may provide differentiated value.
Weekly Reporting
- Produce a Weekly Research & Intent Report summarizing: merchant pain points, objections, intent levels, competitor signals, and recommendations for future outreach and promotion strategies.
Qualifications
- Current university student or recent graduate; any major is welcome (Marketing or Business Management preferred).
- Strong communication skills, outgoing personality, and willingness to engage with people.
- Interest in digital marketing, social media, and B2B marketing strategies.
- A valid driver’s license is a plus; willingness to visit clients is preferred.
- *This is an Unpaid internship.
What We Offer
Hands-on industry experience: Gain real-world exposure to market expansion and customer engagement. Flexible work schedule: Balance work and study with a flexible internship structure (10-15hours/week). Equal Opportunity Employer Statement: Gala Circle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, ethnicity, gender, age, disability, or any other legally protected status. Apply tot his job Apply To this Job