Bilingual Answering Service Agent, English/Spanish, 2nd Shift
Job Description:
- Deliver accurate, compassionate, and professional service on every call
- Be the first point of contact for our clients
- Work in a team environment
- Effectively communicate with co-workers
Requirements:
- Reside in PA, FL, MD, VA, or WV
- Be fluent in both English and Spanish
- Have a proven customer service background
- Enjoy helping others and working as part of a team
- Communicate clearly, professionally, and confidently
- Have a pleasant and polished phone voice
- Demonstrate above-average spelling skills
- Type at least 40 words per minute
- Meet work-from-home requirements, including:
- High-speed wired internet connection (no Wi-Fi)
- A separate, quiet workspace free from noises and distractions
- Be flexible and able to work the required schedule (Monday, Wednesday, Thursday, Friday, Sunday 3p-11p Eastern. Flexibility Required)
- Pass a pre-employment drug screen and background check (a requirement of employment)
Benefits:
- Competitive pay: $15/hour
- Weekly attendance bonus: $2/hour after 90 days
- Weekly pay with direct deposit
- Company-provided work equipment
- Medical, dental, and vision insurance (after 90 days)
- Call-A-Doctor / TeleDoc telemedicine benefit
- Flexible Spending Accounts (Section 125 plans)
- 401(k)
- Paid Time Off (after one year)
- And much more!
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