Sales Support Specialist , EMEA
At Bluebeam, we empower people to advance the way the world is built We create smart software solutions that make construction sites more efficient, connected, and safe, while improving the lives of Architecture, Engineering, and Construction professionals everywhere. We take a customer-focused approach in all we do and believe in building the best solutions together. Bluebeam is a highly collaborative environment that encourages our employees to blaze new trails with thoughtful ingenuity, to never shy away from challenges, and to work hard and have fun doing it. Together, we're building a better life for those who build our world.
About the Role
As a Sales Support Specialist, you’ll play a pivotal role in enabling our sales teams to focus on what matters most, driving revenue and building customer relationships. You’ll own key operational and administrative tasks, ensuring the sales process runs smoothly and efficiently across the entire customer lifecycle. Acting as a central point of coordination, you’ll work cross-functionally to resolve complex requests, remove blockers, and help move deals forward.
Key Responsibilities
Own day-to-day operational and administrative tasks to support sales teams Act as the primary point of contact for complex, cross-functional requests Manage and execute critical sales processes using CRM and internal systems Coordinate approvals with Legal, Finance, Customer Support, and Operations Respond to enquiries, troubleshoot issues, and escalate risks when needed Maintain accurate documentation and ensure visibility across teams Support customer onboarding and renewal processes Identify recurring issues and suggest improvements to enhance sales effectiveness What We’re Looking For 1-2 years’ experience in a sales support, customer service, sales or sales operations/administration role Strong communication and stakeholder management skills High attention to detail and excellent organizational abilities Ability to manage multiple priorities in a fast-paced environment Problem-solving mindset with a proactive approach Experience with CRM tools (e.g., Salesforce) and support systems Understanding of sales processes and the customer lifecycle Customer-focused attitude with strong follow-through Adaptability and eagerness to learn About Bluebeam The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying jobsites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 3 million people throughout the world use Bluebeam. In the US, we’re a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Australia, Denmark, Sweden, Germany and the UK. Come design and build your future with us. Bluebeam is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. #Bluebeam #LI-Remote Apply To This Job