QA Manager

Founded by Bad Robot (Lost, Cloverfield, Westworld, Star Wars, Star Trek), we at Bad Robot Games are on a mission to continually reinvent how stories are played. We are a remote-first games company represented by a diverse team, which empowers us to make the kinds of games in which all players can see themselves. Working closely with our colleagues at Bad Robot Productions, our projects unite our extensive network of games, TV, and film industry talent to create original IPs, expansive worlds and tell new stories across all media platforms which are as fun to watch as they are to play. ----- Bad Robot Games is looking for a QA Manager who is an experienced quality leader with a proven ability to build, scale, and inspire QA teams from the ground up. You'll own the QA function at the studio level, not just the day-to-day testing operations, but the people, the processes, and the long-term vision for how quality is achieved and maintained across our projects. As we work toward our PlayStation and PC launch of 4:Loop, you'll be the person who ensures the entire studio is rowing in the same direction when it comes to quality. KEY RESPONSIBILITIES Evaluate and plan timelines and milestone deliveries, ensuring focus testing is carried out at the prescribed time for each title Create and implement comprehensive test plans and evaluate bug write-ups for any defects or design issues found during testing Set up and coordinate internal focus testing sessions in collaboration with production teams Serve as the primary point of contact and manage external partners to coordinate testing and playtesting across all studio projects Develop the QA team, owning performance reviews, and career development Manage work allocations and contributions across the team to deliver at the Bad Robot Games quality bar Own QA objectives, milestones, and craft standards across all studio projects Partner with studio leadership to define and evolve the studio wide quality bar Establish and champion QA best practices, documentation standards, and onboarding processes as the studio scales Report regularly to executive stakeholders on quality status, risk, and team capacity Collaborate and sync with Production to understand priorities and advise on or establish timelines Contribute directly to the testing and verification of builds Interact and communicate with leadership regarding testing progress and blockers Validate builds for use in daily playtests, Friends & Family sessions, and other internal and external phases or events Utilize Jira day to day to assign bugs, create reports and dashboards, delegate tasks, communicate across disciplines, and ensure testing runs smoothly Troubleshoot technical issues with other disciplines as necessary Develop measurable and adaptable ways to track work in progress and understand bug resolution velocity Assist with dev kit setup and bug replication across PlayStation and PC platforms Work off-hours when needed to support milestone and release schedules KEY QUALIFICATIONS 8+ years of QA experience in the game industry, with at least one AAA title shipped with a credit as QA Lead, QA Manager, or equivalent Deep Jira expertise with reports, dashboards, workflows, and cross-discipline communication Hands on experience with Unreal Engine, including familiarity with its build pipeline and debugging tools Proven experience testing on PlayStation and PC platforms, including platform certification and submission processes Experience with PlayStation certification (TRC) processes and submission pipelines Experience hiring, mentoring, and managing QA team members at multiple levels Experience planning with production and establishing QA best practices at the team or studio level Ability to scale testing environments and processes in a fully remote studio environment Strong understanding of test methodologies, including functional, automation, end-to-end, accessibility, and performance testing against iterative development cycles Experience with black box, white box, and cross platform testing Experience writing test plans and identifying gaps in test coverage Familiarity with certification, functional, and usability testing processes Excellent written and verbal communication skills, with the ability to liaise effectively across a multidisciplinary team All of our roles require up to 10% air travel. Examples include Studio/Team Offsites, Team/Studio Events, etc. BONUSES Experience testing or shipping a live service or online multiplayer game Familiarity with automated testing frameworks within Unreal Engine Experience with performance profiling and optimization testing on console and PC Our ranges are based on California market rate regardless of work location in the US. Find out more about our benefits and team on our careers page! Bad Robot Games is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category. Bad Robot Games recruiters will never ask you for money or to provide financial information during our recruiting process. Scammers often request money transfers for Visa processing fees or travel expenses, as well as personal information including passport info, social security numbers, credit card or bank account information.Bad Robot Games recruiters will never use personal email (including @gmail) accounts when contacting candidates. We also do NOT interview or screen candidates over messenger or text-based chat. All communication will be tied to [email protected] or an email address tied to badrobotgames.com. Apply To This Job