Client Partner – Hospitality, Travel, Retail

Job Description:

• Leads and owns the account strategy, growth execution, and overarching P&L.
• Identifies new business opportunities with existing client portfolio, pitches Blend360’s services and capabilities successfully to achieve closed deals; this includes writing proposals and Statements of Work (SOW).
• Negotiates best possible pricing to achieve the most optimal value for the client.
• Manages pipeline to include all leads, opportunities, notes and activities in a timely manner.
• Responsible for overall client satisfaction.
• Facilitates getting the right Blend360 talent, skills and offerings to the decision makers at the client.
• Serves as a strategic AI and transformation advisor to client stakeholders, helping shape and guide AI strategy, data modernization, and technology-enabled business transformation initiatives aligned to client long-term goals.
• Partners with and aligns internal Blend360 practice and capability leaders to orchestrate a cohesive, forward-looking approach to each client engagement, ensuring delivery excellence and long-term relationship health.

Requirements:

• Minimum of 10 years’ experience and proven track record in client management or business development in data driven marketing, analytics or data services industry.
• Deep fluency in AI strategy and digital transformation; experience advising executives on AI adoption, data modernization, or technology-enabled business change is strongly preferred.
• Relevant industry experience across travel & hospitality, retail, CPG and QSR is a plus; client-side experience in any applicable industry is viewed favorably.
• Has the ‘driver’ gene and is proactive in developing new high-quality relationships across the client organization.
• Ability to partner with Capability and Practice Leaders to identify and close new business opportunities.
• Passionate about impacting clients’ results through data, analytics, AI and technology; energized by the opportunity to connect transformative innovation to measurable business outcomes.
• Proven executive leadership experience with the ability to influence and align client C-suite and senior stakeholders as well as internal Blend360 leaders around long-term client objectives; a track record of guiding clients through complex transformations is highly valued.

Benefits:

• medical
• dental
• vision
• 401K
• PTO
• paid holidays
• commuter benefits
• spending accounts
• life insurance
• disability coverage
• EAPs

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