Experienced Pricing and Customer Service Associate – Remote Opportunity at arenaflex
At arenaflex, we're on a mission to revolutionize the way we interact with customers and provide exceptional service. As a Pricing and Customer Service Associate, you'll play a vital role in helping us achieve this goal. If you're a self-motivated individual with excellent communication skills and a passion for delivering top-notch customer experiences, we want to hear from you!
About arenaflex
arenaflex is a dynamic and innovative company that's passionate about providing cutting-edge solutions to our customers. With a strong focus on customer satisfaction and employee growth, we're committed to creating a work environment that's both challenging and rewarding. Our team is comprised of talented individuals who share a common goal: to make a positive impact on our customers' lives.
Job Responsibilities
As a Pricing and Customer Service Associate, you'll be responsible for:
* Calling retail and service providers to obtain pricing on services across the country
* Maintaining a positive and friendly tone throughout all interactions
* Accurately recording call details and customer responses in a timely manner
* Meeting performance goals and call quotas, while adhering to arenaflex's high standards of customer service
* No selling – we're focused on providing exceptional customer experiences, not making sales pitches
Requirements
To succeed in this role, you'll need:
* Strong verbal communication skills, with the ability to effectively communicate with customers and colleagues
* A self-starter mentality, with a willingness to take initiative and adapt to changing circumstances
* Basic computer skills, including the ability to copy and paste, enter data into Google Sheets, and use Google for researching store numbers and information
* A reliable internet connection (Wi-Fi or otherwise) and a quiet workspace
* The ability to take direction and adapt to change, while maintaining a positive attitude
* Previous call and customer service experience is preferred, but not required
Compensation and Benefits
As a Pricing and Customer Service Associate at arenaflex, you can expect:
* A starting pay rate of $12 per hour, with opportunities for raises based on performance
* A flexible schedule, allowing you to work between 8 am and 8 pm Monday-Friday EST, and 8 am-2 pm on Saturday EST
* The option to work on and off at any time during the day, with a minimum of 40 hours per week
* A 1099 employee status, with the freedom to work from the comfort of your own home
* Opportunities for career growth and professional development, with a focus on employee satisfaction and well-being
Work Environment and Culture
At arenaflex, we're committed to creating a work environment that's both challenging and rewarding. Our team is comprised of talented individuals who share a common goal: to make a positive impact on our customers' lives. We believe in:
* Empowering our employees to take ownership of their work and make a meaningful contribution to our organization
* Fostering a culture of open communication, collaboration, and mutual respect
* Providing opportunities for growth and development, with a focus on employee satisfaction and well-being
* Celebrating our employees' successes and achievements, and recognizing their hard work and dedication
How to Apply
If you're a motivated and customer-focused individual who's passionate about delivering exceptional service, we want to hear from you! Apply today to join our team as a Pricing and Customer Service Associate at arenaflex.
Job Types
* Full-time
* Part-time
Pay
* $12.00 - $15.00 per hour
Expected hours
* 40 per week
Benefits
* Flexible schedule
* Opportunities for career growth and professional development
* A positive and supportive work environment
* Competitive compensation and benefits package
Work Location
* Remote
People with a criminal record are encouraged to apply
We're an equal opportunities employer, and we welcome applications from all qualified candidates, regardless of their background or circumstances. If you're passionate about delivering exceptional customer service and making a positive impact on our customers' lives, we want to hear from you!