Data Analyst

WE ARE HIRING A DATA ANALYST Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it. At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys. We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands. We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive. Here are a few things that we've got to offer: Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients Weekly webinars to support your development through our People Academy Annual TLC Wellness Week and programmes throughout the year TLC Culture Club - including seasonal social events, tasty lunches & more TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave TLC Rise - supporting and empowering women into leadership roles 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme What you'll be doing: Business Intelligence, Analytics & Insight Delivery You will develop, maintain, and enhance reporting, dashboards, and analytical solutions that provide clear, actionable insights across TLC’s operational, client, and product environments. You will analyse business, campaign, loyalty, and customer engagement data to identify trends, opportunities, risks, and areas for optimisation, supporting KPI tracking, commercial analysis, forecasting, and data-driven decision-making across the organisation. Data Modelling, Reporting & Analytics Enablement You will work with data from Snowflake and connected operational systems to transform, analyse, and model data into trusted, business-ready datasets and semantic layers that support scalable reporting and self-service analytics. You will help ensure data is accurate, structured, documented, and optimised for insight generation across the business. AI-Enabled Analytics, Automation & Continuous Improvement You will contribute to improving reporting processes, dashboard usability, automation, and analytical workflows across TLC’s modern data environment. You will support the adoption of AI-enabled analytics, intelligent workflows, and AI-assisted tooling to improve efficiency, accessibility of insights, and decision-making, while helping evolve future predictive and advanced analytical capabilities. Cross-Functional Collaboration & Stakeholder Support You will work closely with Product, Technology, Client Services, Commercial, and Leadership teams to understand business requirements, translate them into analytical solutions, and communicate insights clearly to both technical and non-technical stakeholders. Data Quality, Governance & Operational Analytics You will help maintain high standards of data accuracy, consistency, governance, and reporting best practices across TLC’s analytics environment. You will support analysis across TLC’s operational ecosystem, including COSMOS, Mixpanel, campaign platforms, and third-party systems, helping deliver trusted insights into operational performance, programme effectiveness, and customer engagement. What we're looking for: Proven experience in data analysis, business intelligence, or analytics roles Strong SQL skills with experience querying, transforming, and analysing large datasets Experience building dashboards and reports using tools such as Omni, ThoughtSpot, or similar BI platforms Experience working with cloud data warehouses such as Snowflake, BigQuery, Redshift, or similar Strong analytical and problem-solving skills with the ability to interpret data and communicate actionable insights clearly Understanding of data modelling concepts and working with curated business-ready datasets Experience validating and troubleshooting data quality, reporting logic, and inconsistencies across datasets Strong communication and stakeholder management skills, with the ability to work effectively across technical and non-technical teams A proactive mindset with a keen interest in modern analytics, automation, AI-enabled insight generation, and developing data science skills including statistical analysis, predictive modelling, and machine learning Preferred Experience Experience working on dashboard development, semantic modelling, and self-service reporting Experience working with Mixpanel or similar event analytics platforms Familiarity with customer, campaign, loyalty, or martech data ecosystems Experience working with Snowflake and modern data stack environments Experience using Python for analysis, automation, or data preparation tasks Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique. At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity. A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed. If you're excited by everything we've told you, then it's time to apply! Apply To This Job