Executive Loan Officer Assistant
Company Description
MOD Mortgage is a newer mortgage company dedicated to simplifying the mortgage process and providing personalized solutions for clients. Committed to delivering exceptional service, MOD Mortgage prioritizes transparency, efficiency, and customer satisfaction. Headquartered in the Detroit Metropolitan Area, the company focuses on fostering a collaborative work environment and driving innovation in the mortgage industry. By joining MOD Mortgage, you will be part of a team that aims to make a meaningful impact in the lives of its clients. Role Description This is a full-time remote role based in the Detroit Metropolitan Area for an Executive Loan Officer Assistant. In this role, you will support Loan Officers by managing administrative tasks, maintaining accurate loan documentation, and communicating with clients to gather financial information. Responsibilities include coordinating with underwriters, ensuring compliance with regulatory guidelines, and delivering exceptional customer service. You will play a critical role in streamlining the loan process and enhancing customer satisfaction.
Qualifications
- Extensive experience working with Loan Officers and a strong understanding of the Mortgage Industry
- Exceptional Customer Service skills, with a client-focused approach to resolving inquiries
- Knowledge of Underwriting processes and the ability to manage detailed loan documentation
- Excellent Communication skills, both written and verbal, with the ability to liaise professionally with clients and team members
- Strong organizational and multitasking abilities
- Proficiency in mortgage software and tools is a plus
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