[Remote] Gerente de cuentas
Note: The job is a remote job and is open to candidates in USA. Rent-A-Center is a company dedicated to providing customers with access to high-quality goods that enhance their quality of life. They are seeking a Customer Account Representative who will deliver exceptional customer service, manage accounts, and ensure timely deliveries and pickups of products.
Responsibilities
- Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone
- Review overdue accounts and communicate in person or via phone with customers to promote timely payments, collect payments from customers on time and meet collection goals on a daily/weekly basis
- Complete customer service calls on time as assigned
- Manage vehicles and their maintenance; following company policies and practices regarding safe driving, and adhering to local and state laws for safe vehicle operation
- Provide excellent customer service on each delivery, and ensure timely deliveries
- Maintain conditions for rental and the store, vehicles and products clean and organized with customers and coworkers in mind by following the golden rule
- Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned
- Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized
Skills
- Diploma de High School o Equivalente
- Debe tener al menos 18 años de edad
- Licencia de conducir válida y un buen record choferil--Estarás conduciendo vehículos de la compañía
- Puede levantar y mover objetos pesados
- Habilidades de comunicación y de servicio al cliente
- Buscas una Carrera y no sólo un trabajo
- Capacidad a construir un Espíritu Ganador
- Carácter de traer honor al equipo
- Compromiso a tener un corazón de servicio
- Planeo & Organización
Benefits
- Tiempo Personal Libre y Domingos Libres -- ¡Estamos cerrados!
- Empleo a tiempo completo y horario constante
- Pagos Semanales (En toda la compañía)
- Cultura Ganadora de Premios con la oportunidad de avanzar
- Increíbles Beneficios Medico, Dental, Visión, Seguro de vida, Seguro de vida suplementario, Seguro de vida para Dependes/Pareja, Short Term Disability, Long Term Disability, Cuenta de gastos flexible, Plan de Ahorro con match en compañía 401K, tiempo libre personal, Seguro, Plan de Protección de Robo de Identidad, Cuenta de Ahorros de Salud, Indemnización hospitalaria, Enfermedad Críticas, Seguro de accidentes, y Plan de Propósito Limitado.
- Paid Time Off and Sunday Off -- We are Closed!
- Full-Time Employment and a Consistent Schedule
- Weekly Pay (companywide)
- Award Winning Culture with the Opportunity to Advance
- Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
Company Overview
Company H1B Sponsorship