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Customer Growth Account Executive, Commercial

Remote · USA Full-time New today

Klaviyo is a company that empowers creators to own their growth through a powerful customer engagement engine. As a Customer Growth Account Executive, you will help fast-growing online stores unlock their potential and directly impact their success while advancing your career at one of the fastest-growing SaaS companies in ecommerce tech.

Responsibilities

  • Own the full sales cycle—from discovery and demo to negotiation and close—with ecommerce entrepreneurs and operators
  • Build a robust pipeline of qualified leads and develop strategies for sustained success
  • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up
  • Serve as a consultative partner and product expert, positioning Klaviyo as a growth driver for online brands
  • Collaborate across the team to support your peers, share best practices, and build a winning sales culture
  • Mentor and guide new team members, contributing to team ramp and excellence
  • Step into strategic projects or stretch roles that accelerate your learning and impact

Skills

  • 1-2+ years of closing experience in SaaS, ideally in martech or ecommerce-focused solutions
  • Comfortable selling to founders, CMOs, and ecommerce leaders—especially those in DTC, retail, or digitally native verticals
  • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast
  • Motivated by helping creators succeed and by exceeding your own goals in the process
  • You seek feedback, value continuous improvement, and view challenges as opportunities to learn
  • You're a team player who uplifts others and contributes to a strong, inclusive culture
  • You thrive in high-growth, dynamic environments and are excited to be part of a scaling company

Benefits

  • Participation in the company’s annual cash bonus plan
  • Variable compensation (OTE) for sales and customer success roles
  • Equity
  • Sign-on payments
  • A comprehensive range of health, welfare, and wellbeing benefits based on eligibility
  • Hybrid – 3 days/week in office required

Company Overview

  • Klaviyo is an automation and email platform designed to help grow businesses. It was founded in 2012, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is http://www.klaviyo.com.
  • Company H1B Sponsorship

  • Klaviyo has a track record of offering H1B sponsorships, with 9 in 2026, 47 in 2025, 29 in 2024, 24 in 2023, 27 in 2022, 21 in 2021, 8 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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