CRM Manager (Microsoft Dynamics) – Contract to Hire

100% Remote | Prefer EST or CT Time Zones We’re looking for a CRM Manager to join a growing team on a contract-to-hire basis . This role will focus on owning and optimizing the Microsoft Dynamics 365 CRM platform , with a strong emphasis on marketing technology, customer lifecycle management, and data-driven decision making . This is a great opportunity for someone who enjoys blending CRM strategy, marketing automation, and technical execution in a fully remote environment. What You’ll Do

• Lead the strategy, configuration, and ongoing optimization of

Microsoft Dynamics 365 CRM

• Partner with marketing and business teams to support

email marketing, automation, and customer lifecycle initiatives

• Manage and enhance

customer journeys, segmentation, and campaign performance

• Build and support integrations across the

martech stack

• Leverage data to drive insights and performance improvements across CRM and marketing efforts
• Collaborate cross-functionally with stakeholders across marketing, product, and analytics teams
• Troubleshoot and continuously improve system performance, workflows, and user experience

Required Qualifications

• Strong hands-on experience with

Microsoft Dynamics 365 CRM

• Proven background in

marketing technology (MarTech) environments

• Experience with

email marketing, marketing automation, and lifecycle marketing strategies

• Strong

coding/technical skills (comfortable working with integrations, customizations, or scripting)

• Ability to manage CRM workflows, data, and campaigns end-to-end
• Excellent communication and stakeholder management skills

Nice to Have

• Experience with

Power BI for reporting and data visualization

• Experience integrating CRM with marketing automation tools or customer data platforms

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