Experienced Student Success Coach – Academic Support and Guidance for Aspiring College Students

Imagine a career where your success is measured by the progress of those you serve aspiring college students. At arenaflex, we're committed to making a difference in the lives of our students, and we invite you to join us in this exciting role as a Student Success Coach. As a key member of our team, you'll have the opportunity to inspire and empower students to reach their academic potential, overcome challenges, and develop the skills to become lifelong learners. About arenaflex arenaflex is a leading provider of innovative education solutions, dedicated to helping students achieve their academic goals. Our team is passionate about making a positive impact on the lives of our students, and we're committed to providing a supportive and inclusive learning environment. As a Student Success Coach, you'll be part of a dynamic team that's dedicated to helping students succeed. The Role As a Student Success Coach, you'll play a critical role in supporting students throughout their education program with arenaflex. Your primary responsibility will be to work with each student to empower them to do their best work, overcome challenges, and develop the skills to become lifelong learners. You'll work with students over the phone and respond to inquiries received through our systems, providing a trusted and supportive environment where students can share their thoughts, aspirations, concerns, and interests.

Key Responsibilities

• Support enrollment, student development, and retention services while ensuring a quality learning experience
• Manage a group of assigned students and coach each through their degree program, through proactive and timely outreach
• Encourage and support students through daily and weekly outreach as they work to develop skills and knowledge for academic success
• Provide a trusted environment where students can share their thoughts, aspirations, concerns, and interests
• Offer and teach students how to use resources to help maximize the success of each student
• Become a certified resume reviewer to provide resume and career development support
• Be a liaison for students, enabling them to connect with various departments What We're Looking For
• Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
• Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling essential
• Knowledge of academic policies and procedures
• Ability to learn technical skills quickly
• Excellent communication/listening skills, including a pleasant phone manner
• Strong customer support focus and attention to details What We Offer
• Salary Range between $23 and $24 per hour
• Paid time off
• Comprehensive medical, pharmaceutical, dental, and vision benefits
• Health savings and flexible spending accounts
• 401(k) Savings Plan
• Life and Disability Insurance
• Tuition assistance
• Employee Stock Purchase Plan
• Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from
• Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches)
• Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents. Work Environment and Culture As a remote employee, you'll have the flexibility to work from the comfort of your own home office. Our team is committed to creating a supportive and inclusive work environment, and we're passionate about making a positive impact on the lives of our students. We're looking for someone who shares our values and is passionate about helping students succeed. Schedule
• 8 hour shift
• Monday-Thursday 8am to 7pm CDT
• Friday & Saturday 8am to 5pm CDT
• We hire people from all time zones that have availability during our hours of operation, in support of our students.

How to Apply

If you're passionate about helping students succeed and are looking for a rewarding career opportunity, we encourage you to apply for this exciting role as a Student Success Coach. Please submit your application through our website, and we'll be in touch to discuss your qualifications further. Equal Employment Opportunity arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and respectful of all employees, and we're passionate about making a positive impact on the lives of our students. Contact Us If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We're always happy to hear from interested candidates and look forward to connecting with you soon. Benefits of Working at arenaflex At arenaflex, we're committed to providing our employees with a comprehensive benefits package that includes

• Comprehensive medical, pharmaceutical, dental, and vision benefits
• Health savings and flexible spending accounts
• 401(k) Savings Plan
• Life and Disability Insurance
• Tuition assistance
• Employee Stock Purchase Plan
• Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from Why Join arenaflex?
• Make a positive impact on the lives of our students
• Work in a dynamic and supportive team environment
• Enjoy a comprehensive benefits package
• Have the flexibility to work from the comfort of your own home office
• Opportunities for career growth and professional development What We're Looking For in a Candidate
• Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
• Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling essential
• Knowledge of academic policies and procedures
• Ability to learn technical skills quickly
• Excellent communication/listening skills, including a pleasant phone manner
• Strong customer support focus and attention to details How to Apply If you're passionate about helping students succeed and are looking for a rewarding career opportunity, we encourage you to apply for this exciting role as a Student Success Coach. Please submit your application through our website, and we'll be in touch to discuss your qualifications further. Equal Employment Opportunity arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and respectful of all employees, and we're passionate about making a positive impact on the lives of our students. Apply for this job

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