Personal Lines Client Service Manager
Gallagher is a company dedicated to helping clients face risk with confidence. They are seeking a Personal Lines Client Service Manager to provide exceptional service to clients by navigating their insurance needs, maintaining client data, and driving sales of additional services.
Responsibilities
- Helping them navigate their insurance needs with confidence
- Providing personalized service, answering questions about policies, endorsements, and claims, and offering solutions to meet their needs
- Discussing auto, homeowners, or umbrella policies, ensuring clients feel supported every step of the way
- Maintaining accurate client and policy data, using Gallagher’s technology to streamline processes and improve service quality
- Collaborating with your team to help secure existing business and drive the sale of additional services, all while managing multiple priorities with ease
Skills
- Bachelor's degree with 0+ years client service and/or claims management experience OR High School degree/GED with 3+ years client service and/or claims management experience
- Active Producer's license
- Strong written and verbal communication skills
- Proficient in using technology as a tool to maximize productivity and quality
- 1+ years of prior experience providing client-facing customer service
- Currently licensed in P&C
- Working knowledge of Microsoft software, including Excel, PowerPoint, Outlook and Word
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
Company Overview
Company H1B Sponsorship