[Remote] Talent Operations Associate (Contract)
Note: The job is a remote job and is open to candidates in USA. Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. They are seeking a Talent Operations Associate to support recruiting logistics, candidate experience, and data integrity across recruiting systems.
Responsibilities
- Own and support interview scheduling across teams, levels, time zones, and interview formats, ensuring candidates and interviewers have a smooth and timely experience
- Serve as a forward-facing representative of the Talent Acquisition team by providing clear, warm, and professional communication to candidates, hiring managers, and interview panelists
- Maintain accurate and complete candidate, requisition, interview, and hiring process data in Ashby, helping ensure the system remains clean, reliable, and easy for the team to use
- Support general recruiting logistics, including interview coordination, calendar management, candidate communications, interview prep materials, and day-of interview troubleshooting
- Help manage the contractor hiring process, including intake coordination, workflow tracking, stakeholder follow-up, and handoffs with the appropriate internal partners
- Assist with job posting and requisition administration, ensuring roles are accurately reflected across Ashby, the careers site, and relevant job boards
- Support recruiting process improvement and Talent program logistics, including maintaining workflows, templates, interviewer training tracking, and Quality of Hire data, while helping create a smoother experience for candidates and internal partners
- Manage select junior-level searches, including Support, Operations, Intern, and other early-career roles, ensuring a consistent, organized, and high-quality hiring process from intake through offer
- Act as a recruiting partner for high-volume or junior-level hiring needs by supporting hiring manager alignment, candidate communication, interview logistics, process follow-through, and candidate experience
- Support offer and pre-onboarding logistics as needed, partnering with recruiters and HR partners to ensure a seamless candidate transition
- Contribute to ad hoc Talent Acquisition projects that improve operational excellence, candidate experience, data accuracy, and team efficiency
Skills
- 1–2+ years of experience in recruiting coordination, talent operations, people operations, HR operations, executive support, project coordination, or another high-volume operational role
- Strong attention to detail, with a proven ability to keep systems, workflows, and data clean and accurate
- Excellent written and verbal communication skills, with the ability to create a polished and thoughtful experience for candidates and internal stakeholders
- Strong organizational skills and the ability to manage multiple priorities, deadlines, schedules, and stakeholder needs at once
- A customer-service mindset and a natural desire to make processes easier, clearer, and more human for everyone involved
- Comfort working in a fast-paced, evolving environment where priorities may shift and proactive problem-solving matters
- Experience with applicant tracking systems or recruiting tools; Ashby experience is a strong plus
- Comfort working with Google Workspace, Slack, spreadsheets, and recruiting or HR systems
- Ability to handle sensitive information with professionalism, discretion, and confidentiality
- A bias toward action, follow-through, and continuous improvement
Benefits
- Competitive salary and stock options
- A comprehensive benefits package for you and your family
- Flexible work location, hours, and paid time off
- 401(k) matching
- Monthly Acorns account contribution & GoHenry account for your family
- Mindfulness and Financial Wellness resources, Headspace and Addition Wealth
- Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)
- Roots Leadership Program for Emerging Leaders
- Community week onsite gatherings and various virtual events
- Talented and motivated team members who care deeply about one another, our mission, and our customers.
- The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.
Company Overview