Overnight Medical Records Data Entry Specialist – 12‑Hour Shift, Claims Processing & ROI Support

About arenaflex – Pioneering the Future of Information Management

At arenaflex, we safeguard what our customers value most – from everyday documents to priceless historical artifacts. As a global leader in records and information management, we partner with more than 225,000 organizations across 60 countries, including a majority of Fortune 1000 companies. Our mission blends the preservation of physical records with cutting‑edge digital transformation, all while championing environmental responsibility. Join a workforce that celebrates diversity, encourages continuous improvement, and lives by the mantra “Climb Higher.”

Why This Role Matters

The Medical Records Data Entry – Overnight (12‑hour shift) position is a critical component of our Release of Information (ROI) team. In this role, you will be the bridge between healthcare providers, insurance agents, beneficiaries, and legal representatives, ensuring that every claim is accurately documented, securely processed, and delivered on time. Your meticulous attention to detail and commitment to quality will directly impact the speed and reliability of our clients’ information flow, reinforcing arenaflex’s reputation for excellence.

Key Responsibilities

• Document Preparation & Scanning: Sort, staple‑remove, and organize hard‑copy medical records for digitization; scan documents to create high‑quality electronic images.
• Claims Processing: Prepare claim forms, verify supporting documentation, and ensure compliance with federal, state, and company regulations.
• Communication & Coordination: Liaise with insurance agents, beneficiaries, attorneys, patients, and hospital staff to gather missing information and resolve discrepancies.
• Data Management: Accurately enter and maintain policy and claim information in arenaflex’s database systems, preserving order and sequence of records.
• Quality Assurance: Review scanned images for clarity, completeness, and adherence to production standards; correct any deficiencies before final submission.
• Clerical Support: Perform routine office tasks such as filing, sorting, and preparing hard‑copy records for shipment or secure storage.
• Compliance Monitoring: Stay up‑to‑date with industry regulations and internal policies, ensuring every action aligns with legal and ethical standards.

Essential Qualifications

• Minimum 1 + year of experience in medical data entry or a related healthcare environment.
• At least 1 + year of experience in a medical front‑desk or patient‑service role, demonstrating familiarity with medical terminology.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and basic computer operations.
• Strong written and verbal communication skills in English; ability to convey information clearly to coworkers, management, and external partners.
• Demonstrated ability to maintain meticulous record order, sequence, and accuracy under tight production timelines.
• Physical capability to handle records – removing staples, sorting, filing, and boxing documents.
• Commitment to a sustained work pace while delivering high‑quality results.

Preferred Qualifications & Additional Skills

• Experience with electronic health record (EHR) systems or specialized medical billing software.
• Knowledge of HIPAA regulations and best practices for protecting patient confidentiality.
• Prior exposure to claims auditing, insurance verification, or legal document handling.
• Ability to troubleshoot scanning equipment and perform basic maintenance.
• Strong organizational instincts, with a proven track record of meeting or exceeding production quotas.

Core Competencies for Success

• Attention to Detail: Spotting even the smallest errors before they become costly issues.
• Time Management: Balancing multiple priorities during a 12‑hour overnight shift while maintaining accuracy.
• Team Collaboration: Working closely with ROI teammates, IT support, and external partners to achieve shared goals.
• Problem‑Solving: Quickly identifying missing information or inconsistencies and taking proactive steps to resolve them.
• Adaptability: Adjusting to evolving processes, new software tools, and regulatory updates.

Compensation, Benefits, and Total Rewards

We offer a competitive hourly wage of $17 per hour, paid bi‑weekly, with the opportunity for merit‑based increases. Our comprehensive total rewards package includes:

• Medical, dental, and vision coverage that begins on your first day of employment.
• Paid vacation, holidays, sick leave, and personal days to support work‑life balance.
• A 401(k) retirement plan with company matching contributions.
• Annual tuition reimbursement for continued education and professional development.
• Employee Stock Purchase Program (ESPP) allowing you to invest in arenaflex’s future.
• Access to wellness programs, employee assistance resources, and a supportive community.

Career Growth & Development Opportunities

At arenaflex, your career trajectory is limited only by your ambition. As you master the overnight medical records workflow, you can explore pathways such as:

• Advanced ROI Analyst – overseeing larger claim portfolios and complex compliance projects.
• Quality Assurance Specialist – leading initiatives to improve scanning accuracy and data integrity.
• Training & Development Coordinator – mentoring new hires and shaping onboarding programs.
• Operations Management – transitioning into supervisory roles that guide entire shifts or regional teams.

We invest in continuous learning through internal workshops, certifications, and cross‑functional projects, ensuring you stay at the forefront of industry best practices.

Work Environment & Culture at arenaflex

Our Jacksonville, FL facility (5633 Doolittle Rd) is a modern, secure environment designed for efficiency and safety. The overnight shift fosters a close‑knit team atmosphere where collaboration is essential and camaraderie thrives. arenaflex values diversity, inclusion, and respect; we celebrate the unique perspectives each employee brings to the table. Our culture encourages innovation, recognizes achievements, and provides the resources you need to excel.

Schedule & Training

• Shift: 6:00 pm – 6:00 am (12‑hour overnight)

• Training Period: The first 3–6 months will be a day‑shift training program (Monday‑Friday, 8 am – 5 pm) to ensure you are fully equipped for overnight responsibilities.

• Regular Days: Thursday, Friday, Saturday, and every other Wednesday.

Equal Opportunity Employment

arenaflex is an equal‑opportunity employer. We do not discriminate based on race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status, or any other legally protected classification. If you require accommodations during the application or interview process, please contact us at [email protected].

How to Apply

If you are ready to bring your expertise, dedication, and passion for precision to a dynamic overnight team, we want to hear from you. Click the link below to submit your application and start your journey with arenaflex today.

Apply Now – Join arenaflex!

Take the Next Step

At arenaflex, every record you process, every claim you verify, and every detail you safeguard contributes to a larger mission of protecting information that matters. Join us, climb higher, and make a lasting impact on the lives of our clients and the communities we serve.