Operations Specialist, Vendor Management (Remote)

Who You Are You are a detail-oriented and support-driven professional passionate about contributing to the success of internal strategic initiatives. Your strengths lie in enhancing processes and profitability through structure, precision, and collaboration. You thrive in dynamic environments, excel at organization and facilitation, and enjoy managing multiple priorities across teams. You're goal-oriented and aligned with achieving impactful results as part of a high-performing, cohesive team. About The Role As an Operations Specialist, Vendor Management (Subcontract) within the Service Operations team, you play a pivotal role in strengthening operational efficiency and driving profitability across the company. Your responsibilities span subcontractor management, bid and proposal handling, documentation oversight, schedule management, and performance reporting. You’ll also lead vendor assessments, manage compliance, and identify opportunities to expand and optimize our vendor ecosystem to align with Myriad360’s strategic growth initiatives. Other responsibilities include

• Vendor Database & Relationships
• Manage and maintain the subcontractor database, ensuring records are accurate, up to date, and compliant with company standards
• Build and nurture strong relationships with subcontractors to support long-term strategic objectives
• Oversee the onboarding, evaluation, and management of subcontractors to ensure alignment with performance, compliance, and operational goals
• Quote & Bid Management
• Develop and manage a standardized quote solicitation and bidding process to ensure competitive pricing and timely bid collection
• Evaluate vendor bids for compliance, cost-effectiveness, and overall value, present recommendations to internal stakeholders
• Negotiate favorable contract terms and review Service Provider Agreements (SPAs) to ensure adequate business protections
• Performance Monitoring & Feedback
• Implement and administer a subcontractor assessment and scoring system to measure performance, quality, and capabilities
• Collect, analyze, and synthesize stakeholder feedback to identify gaps, risks, and opportunities for improvement
• Conduct regular Quarterly Business Reviews (QBRs) with key subcontractors and vendors to align on performance metrics and strategic goals
• Strategic Sourcing & Gap Analysis
• Conduct ongoing assessments to identify and address gaps within the vendor pool, ensuring readiness for current and future business needs
• Research, evaluate, and onboard new subcontractors to expand service capabilities and strengthen the company’s strategic positioning
• Provide cost-benefit analyses to highlight opportunities for savings, efficiency, and improved vendor performance
• Operational Support & Process Improvement
• Partner with internal stakeholders to define procurement requirements, business processes, and documentation standards
• Support strategic initiatives by developing project plans, mapping workflows, and driving operational process improvements
• Maintain accurate operational documentation, prepare efficiency and performance reports, and ensure project milestones are met on schedule
• Complete ongoing security awareness training and comply with company policies to the requirements section
• Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
• Other duties as assigned
• Desired skills and experience
• 2–4 years of experience in strategic operations, project coordination, or vendor/subcontractor management within a corporate setting
• Proven experience with vendor assessment systems, contract negotiation, and compliance management
• Strong analytical and organizational skills; able to manage multiple priorities effectively
• Experience in bid/proposal creation and vendor evaluation
• Skilled in stakeholder communication, feedback gathering, and processing documentation
• Knowledge of project management methodologies and tools (e.g., Smartsheet, MS Project, Salesforce, NetSuite)
• Adaptability, proactivity, and an inquisitive mindset to solve problems and drive improvements
• Integrity, commitment, and a collaborative approach consistent with company values Must be based in the United States. A Little About Us Our mission is to challenge and enable our employees to achieve great things.
• We live and breathe our core values
• We Before Me We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge.
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