Remote Data Entry & BPM Framework Administrator – Full‑Time Work‑From‑Home Position at arenaflex

About arenaflex – A Global Retail Leader Embracing Innovation

arenaflex is one of the world’s largest retail organizations, operating a network of wholesale clubs across more than a dozen countries. With a reputation built on delivering exceptional value to members, arenaflex has consistently ranked among the top employers for employee satisfaction, workplace culture, and ethical business practices. The company’s technology division, arenaflex IT, powers the digital backbone that enables seamless shopping experiences, efficient supply‑chain operations, and data‑driven decision making.

At arenaflex, we believe that our people are the engine of our success. Whether you’re working from a home office, a bustling city, or one of our regional hubs, you’ll be part of a collaborative, supportive environment that encourages continuous learning, innovation, and career growth. Join us and help shape the future of retail technology while enjoying the flexibility of a remote‑first role.

Position Overview

We are seeking a highly motivated Data Entry & BPM Framework Administrator to join our dynamic arenaflex IT team. This full‑time, work‑from‑home role focuses on the administration, support, and optimization of IBM Business Process Management (BPM) platforms, ensuring that critical business workflows run smoothly, securely, and efficiently. The ideal candidate will combine strong technical expertise with a proactive, problem‑solving mindset and a passion for delivering high‑quality service to internal stakeholders.

Key Responsibilities

• Administer, configure, and maintain IBM BPM/BAW environments, including application servers, web servers, and middleware components.
• Perform routine system tasks such as server provisioning, patching, performance tuning, and capacity planning.
• Develop, test, and deploy automation scripts using PowerShell, Python, or similar languages to streamline repetitive administrative tasks.
• Monitor system health using tools like Dynatrace, Splunk, Instana, and custom dashboards; proactively identify and resolve performance bottlenecks.
• Collaborate with architects and development teams to implement configuration changes, deploy new releases, and ensure alignment with architectural standards.
• Maintain comprehensive technical documentation, including configuration baselines, change logs, and impact analyses for all BPM‑related activities.
• Conduct root‑cause analysis of incidents, create detailed error reports, and work with cross‑functional teams to implement corrective actions.
• Ensure compliance with arenaflex’s security policies by applying patches, reviewing server logs, and participating in regular security audits.
• Provide 24/7 on‑call support on a rotating basis, including weekend and holiday coverage, to address critical production issues.
• Identify opportunities for process automation, efficiency improvements, and cost reductions across the BPM landscape.
• Assist in the planning and execution of disaster‑recovery drills and business‑continuity testing for BPM services.
• Engage with vendors and third‑party support teams to troubleshoot complex issues and coordinate escalations.
• Participate in project meetings, communicate status updates, and flag potential risks or dependencies to project managers.

Essential Qualifications

• 2–3 years of hands‑on experience as a BPM Framework Administrator, specifically with IBM Business Automation Workflow (BAW) or IBM BPM.
• Minimum of 2 years of experience managing UNIX/Linux (RHEL 7/8) environments.
• Proficiency with middleware technologies such as IBM WebSphere, Apache, and DB2.
• Familiarity with monitoring and logging tools (Dynatrace, Splunk, Instana) and the ability to create custom dashboards.
• Experience with automation and scripting languages (PowerShell, Python) for routine administrative tasks.
• Knowledge of web server configuration, load testing, and performance analysis.
• Understanding of security best practices, vulnerability management, and compliance frameworks.
• Strong analytical skills with the ability to interpret logs, error messages, and system metrics.
• Excellent written and verbal communication skills, capable of translating technical concepts for non‑technical audiences.
• Ability to work independently, prioritize multiple tasks, and meet deadlines in a fast‑paced environment.
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).

Preferred Qualifications & Additional Skills

• Experience with IBM Cloud and IBM Cloud Toolchain services.
• Exposure to DocuSign integration and maintenance.
• Familiarity with application deployment tools such as IBM UrbanCode Deploy (UDeploy).
• Hands‑on experience with IBM Business Automation Workflow (BAW) monitoring dashboards and performance tuning.
• Demonstrated ability to lead initiatives that improve system reliability, reduce manual effort, and enhance overall service quality.
• Strong interpersonal skills – collaborative, approachable, and able to build trusted relationships across business and technical teams.
• Proven track record of “getting things done” with a focus on delivering results on time.

Core Skills & Competencies

• Technical Acumen: Deep understanding of BPM platforms, Linux administration, middleware, and automation scripting.
• Problem Solving: Ability to diagnose complex system issues, propose effective solutions, and implement fixes quickly.
• Communication: Clear articulation of technical information to stakeholders at all levels.
• Teamwork: Collaborative mindset, willing to share knowledge, mentor junior staff, and contribute to a positive team culture.
• Adaptability: Comfortable navigating changing priorities, new technologies, and evolving business requirements.
• Security Awareness: Commitment to maintaining a secure environment and adhering to corporate security policies.

Career Growth & Learning Opportunities

arenaflex invests heavily in employee development. As a BPM Framework Administrator, you will have access to:

• Structured learning paths covering advanced BPM concepts, cloud technologies, and automation frameworks.
• Mentorship programs pairing you with senior architects and engineers.
• Opportunities to work on cross‑functional projects that influence enterprise‑wide technology strategy.
• Certification sponsorship for IBM, Red Hat, and other industry‑recognized credentials.
• Regular internal tech talks, hackathons, and innovation challenges.

Work Environment & Culture at arenaflex

Our remote‑first policy is built on trust, flexibility, and results‑orientation. Employees enjoy:

• A supportive community of peers who value collaboration and knowledge sharing.
• Flexible work hours that accommodate different time zones and personal commitments.
• Regular virtual team‑building events, wellness programs, and mental‑health resources.
• A culture that celebrates diversity, inclusion, and the unique perspectives each individual brings.
• Recognition programs that highlight outstanding contributions and innovative ideas.

Compensation, Benefits & Perks

arenaflex offers a competitive salary range of $35,000 – $45,000 per year, commensurate with experience and expertise. In addition to base pay, you will receive a comprehensive benefits package that includes:

• Medical, dental, and vision coverage with options for dependents.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Paid time off, holidays, and sick leave.
• 401(k) retirement plan with company matching contributions.
• Employee Stock Purchase Plan (ESPP) for eligible staff.
• Life insurance, AD&D coverage, and short‑ and long‑term disability protection.
• Employee assistance program (EAP) for personal and professional support.
• Access to continuous learning platforms, tuition reimbursement, and professional development funds.

Application Process

If you are ready to bring your technical expertise, proactive attitude, and passion for excellence to a world‑class retailer, we encourage you to apply today. Submit your resume, a cover letter outlining your relevant experience, and any supporting documentation that showcases your achievements.

arenaflex is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected characteristic.

Take the Next Step

Join arenaflex’s IT team and help power the technology that drives one of the most respected retail brands on the planet. Your contributions will directly impact the efficiency of our business processes, the satisfaction of our members, and the continued growth of a company that values its people above all else.

Apply Now – Start Your Journey with arenaflex!