IT System Administrator 1/2 (Server Automation Specialist - 04-1024)

The North Carolina Department of Agriculture and Consumer Services is seeking an IT System Administrator to join its Office of Information Technology. The role involves maintaining and enhancing Alaska’s enterprise server management systems, focusing on server patching, automation, and troubleshooting.

Responsibilities

• Verifying servers performed expected tasks during the maintenance windows
• Checking enterprise systems to proactively catch issues before they propagate, primarily related to patching server operating systems and the underlying hardware
• Investigating operational or security issues
• Creating scripts and automation to fine-tune processes implemented through the enterprise server management systems
• Providing insight and guidance for the team to focus on problem areas

Skills

• Any combination of education and/or experience that provides the applicant with competencies in Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment
• Any combination of education and/or experience that provides the applicant with competencies in Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software
• Any combination of education and/or experience that provides the applicant with competencies in Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications
• Any combination of education and/or experience that provides the applicant with competencies in Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components
• Any combination of education and/or experience that provides the applicant with competencies in Systems Testing and Evaluation: Knowledge of principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues
• Training in computer science, information technology, or system administration – or a similar field or professional experience – that provided knowledge of systems, networking software, hardware, protocols, and scripting/automation tools
• At time of interview, please be prepared to provide: Three (3) professional references and current contact numbers, including two (2) current or former supervisors; Copies of your two (2) most recent employment performance evaluations if available; please substitute with letters of recommendation if evaluations are not available; A copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcripts) to verify that you meet the minimum qualifications. If not provided, transcripts will be required prior to appointment
• Please be aware – this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance
• Knowledge of the principles, methods, and tools for designing, developing, and testing computer or computer-related equipment
• Knowledge of the principles, methods, and techniques of information technology (IT) assessment, planning, management, monitoring, and evaluation, such as IT baseline assessment, interagency functional analysis, contingency planning, and disaster recovery
• Writes in a clear, concise, organized, and convincing manner for the intended audience

Benefits

• The State of Alaska offers a diverse training platform in many areas in support of your career goals, and a team dedicated to developing training plans to help you meet those goals.
• The State of Alaska offers a competitive salary, a solid benefit package that includes retirement plans (with employer contributions), health insurance for medical/dental/vision (with employer contributions), and group-based insurance benefits such as term life, short/long-term disability, pet insurance, and much more. Click on the Benefits tab of this posting to learn more.
• Remote Employment: Flexible/Hybrid
• Health insurance, which includes employer contributions toward medical/vision/dental
• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
• Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents)
• Group-based insurance premiums for Long-term and short-term disability
• Group-based insurance premiums for Accidental Death and Dismemberment
• Group-based insurance premiums for Long-term care (self and eligible family members)
• Group-based insurance premiums for Supplemental Survivor Benefits
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Personal leave with an accrual rate increase based on time served
• Twelve (12) paid holidays a year

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