Future Sales Development Representative Opportunities

Constant Contact is a company dedicated to empowering business owners and individuals to succeed online. They are seeking a Sales Development Representative who will be responsible for engaging with potential clients, qualifying leads, and fueling the sales pipeline for the Indirect Sales team.

Responsibilities

• Effectively and quickly respond to inbound inquiries and marketing-qualified leads (MQLs) via phone, email, and chat
• Qualify leads based on customer fit, business needs, and buying signals
• Guide prospects through the early stages of their journey, delivering a positive first impression of Constant Contact
• Coordinate and schedule meetings with Account Executives (AEs) to move qualified leads further down the funnel
• Maintain a high speed-to-lead response time and actively monitor lead queues and routing
• Make at least 75 outbound calls per day (while maintaining an omni-channel approach) to target accounts, re-engagement lists, and dormant customers
• Activate net-new and existing clients by clearly communicating the value of Constant Contact’s platform
• Overcome objections and build trust with prospects through consultative outreach
• Identify and qualify upsell and cross-sell opportunities within the existing customer base
• Reignite underutilized or inactive accounts with relevant messaging and value-driven engagement
• Log all activity and maintain accurate, up-to-date prospect data in Salesforce CRM
• Use sales engagement tools (e.g., Salesloft, Outreach) for efficient outreach and follow-up
• Work with SDR leadership to refine lead scoring models, routing rules, and playbooks
• Collaborate cross-functionally with marketing, customer success, and sales to provide feedback and enhance pipeline quality
• Participate in weekly reviews to assess performance metrics, discuss challenges, and iterate on strategies

Skills

• 1-2 years of SDR/BDR or relevant outbound sales experience in a SaaS or tech-driven environment
• Proven ability to generate and qualify leads through cold outreach
• Entrepreneurial mindset—you're excited to build new playbooks and go after untapped opportunities
• Looking to kickstart a career in sales
• Strong communication and interpersonal skills; comfortable engaging with business owners and marketing teams
• Organized, self-motivated, and goal-oriented with a track record of hitting activity or meeting targets
• Experience with Salesforce and engagement platforms like Salesloft, Outreach, or Groove is a plus
• This is a hybrid (40 hr a week) role, requiring a minimum of 3 days per week in our Waltham, MA or Fort Collins, CO office
• Familiarity with small business challenges and the digital marketing landscape

Benefits

• Some roles may be eligible for additional on target commission pay or bonus
• The compensation package includes health and welfare benefits including paid leave
• World-class training
• Collaborative environment that encourages growth and development
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
• Work flexibility
• Hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues

Company Overview