[Remote] Senior Risk & Claims Consultant
Note: The job is a remote job and is open to candidates in USA. Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services. The Senior Risk & Claims Consultant provides strategic guidance and oversight on contingent claims and small claims court matters, ensuring consistency and quality in claim handling through effective governance and advisory support.
Responsibilities
- Provide strategic guidance and oversight on all contingent claims and small claims court matters
- Monitor claim handling for consistency and alignment with both claim handling best practices and established Greystar standards
- Review strategies and outcomes to ensure appropriate liability assessment and resolution
- Advise on escalation of matters presenting increased exposure or complexity
- Ensure contingent exposures are properly recognized and proactively managed
- Provide input on settlement strategies and defense approaches specific to small claims
- Monitor filings to identify frequency trends and systemic drivers
- Deliver insights and recommendations to improve governance and consistency
- Support development of standardized guidance, playbooks, and best practices
- Collaborate with internal stakeholders to ensure alignment in approach and execution
- Serve as subject matter expert on small claims processes and contingent liabilities
Skills
- 5+ years of experience in claims, risk management, or consulting
- Expertise in liability claims, contingent exposures, and small claims court matters
- Experience in claim oversight, auditing, or governance roles
- Strong understanding of claim handling standards and litigation/settlement strategies
- Knowledge of small claims court procedures
- Ability to assess claim files for accuracy and appropriateness
- Strong analytical and trend identification skills
- Excellent communication skills for delivering actionable guidance
- Ability to operate strategically while maintaining attention to detail
- Highly preferred for incumbent to sit in Charleston, Charlotte, Atlanta or Dallas
Benefits
- In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
- In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
- Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Generous Paid Time off.
- All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
- Plus your birthday off after 1 year of service!
- Additional vacation accrued with tenure.
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
- Benefits offered for full-time employees.
- For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
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