[Remote] Director of Operations, Installation & Maintenance
Note: The job is a remote job and is open to candidates in USA. Legence is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The Director of Operations, Installation & Maintenance will partner with executive leadership to drive operational excellence across multiple business units, focusing on solving complex operational challenges and improving execution.
Responsibilities
- Partner with the President and senior leadership to support operational priorities across multiple business units
- Lead efforts to solve complex operational challenges related to installation and maintenance functions
- Assess current workflows, identify inefficiencies, and implement process improvements that drive consistency and performance
- Support leaders and teams across union and non-union environments with a practical, business-minded approach
- Develop and maintain operating rhythms, reporting structures, and accountability systems across business units
- Standardize key operational practices while allowing for business-unit-specific needs
- Analyze business performance, identify trends, and recommend solutions to improve service, productivity, and execution
- Collaborate with leaders across functions to align operational decisions with business goals
- Support change management efforts and drive adoption of new processes, tools, and expectations
- Provide coaching and operational support to managers and key stakeholders as needed
Skills
- Bachelor's degree required; MBA strongly preferred
- 5+ years of people management experience
- 3–5 years of consulting, management, or operational leadership experience
- Experience supporting multiple business units or locations in a complex environment
- Strong background in solving operational problems and improving business performance
- Ability to work effectively in both union and non-union environments
- Strong communication, analytical, and cross-functional leadership skills
- Proven ability to influence and partner with senior leaders
- Military/Trade leadership experience is a plus
- Experience in installation, maintenance, field operations, or similar service-based environments
- Experience leading through organizational growth, transformation, or process improvement
- Strong executive presence and ability to operate independently in a remote setting
Benefits
- Participation in discretionary bonus plan based on company and individual performance
- 401(k) Plan with Company Match: Currently match contributions dollar-for-dollar up to 4% of eligible pay; immediate vesting.
- Employer provided medical, dental, vision, prescription drug, Employee Assistance Program and accident & illness coverage.
- Employer provided basic life insurance and AD&D valued at 50K coverage amount with the option for voluntary buy up for additional coverage.
- Flexible non-accrual vacation; company holidays per policy.
- Business travel and related expenses reimbursed per company policy.
Company Overview