[Remote] Business Process Management Analyst

Note: The job is a remote job and is open to candidates in USA. Amplify is a leader in K–12 education, providing innovative teaching and learning experiences. The Business Process Management team is seeking a BPM Analyst to enhance process and system documentation while collaborating across functional domains to identify inefficiencies and develop solutions.

Responsibilities

• Use the Process Maturity Model as the backbone for assessing process and functional-area maturity, standardizing evaluations and translating gaps into prioritized remediation roadmaps
• Collaborate with key partners and subject matter experts to document and analyze processes and system functionality, identifying pain points, inefficiencies, and improvement opportunities
• Coordinate and prioritize multiple projects in a fast-paced environment to deliver system enhancements and process improvements on time and on budget
• Manage the complete project initiation lifecycle—analyze current state, define problems, establish goals, and secure stakeholder buy-in
• Suggest future-state solutions that align with and support Amplify’s strategic business objectives
• Ensure project success through leadership, mentorship, and strong cross-functional collaboration
• Communicate solution objectives and success criteria while providing oversight to teams of up to 15 people, including SMEs, developers, and QA
• Document business process requirements, assess process breakdowns and associated risks
• Develop solutions or partner with technical implementers to ensure all business requirements are met
• Track and communicate project status, risks, and decisions to leadership in an Agile, change-laden environment
• Support Business Process Management Directors in assessing and improving functional area Process Maturity Levels

Skills

• Bachelor's degree or equivalent professional experience
• Familiarity with Lean Six Sigma methodology and toolsets
• 3+ years of experience in Business Process Management (BPM)
• 3+ years of experience evaluating business processes and leading improvement initiatives
• Demonstrated experience creating project charters, documenting workflows, and performing root cause analysis
• Proficiency with flowcharting tools and process mapping software
• Ability to communicate complex technical information effectively to a non-technical audience
• Prior experience working within the education technology or publishing sectors
• Lean Six Sigma certification (Green Belt or Black Belt)

Benefits

• 401(k) plan
• Competitive health insurance and mental health options
• Basic life insurance
• Paid time off
• Parental leave
• Access to best-in-class development programs
• Annual discretionary bonus that rewards individual and company performance

Company Overview