[Remote] Subsidy Program Manager (COM 3)

Note: The job is a remote job and is open to candidates in USA. The North Carolina Department of Agriculture and Consumer Services is dedicated to innovation and community impact. They are seeking a Subsidy Program Manager to oversee housing subsidy voucher programs, coordinate with various agencies, and ensure compliance with funding and performance standards.

Responsibilities

• Writes and publishes Notices of Funding Availability (NOFAs) in compliance with legislative budget and agency requirements
• Administers competitive funding programs including soliciting and evaluating applications for funding
• Conducts competitive funding and procurement processes, in alignment with Commerce and HD policies
• Develops and maintains application forms and leads the application and application review process; make recommendations to management for the allocation of PSH funding to awardees
• Establishes and maintains PSH subsidy program policies and processes and guides continuous program improvement by ensuring updates are based on program data collected, legislative requirements, agency requirements, and feedback provided by grantees
• Provides technical assistance and consultation to grantees, landlords, partner providers and their staff regarding PSH subsidy programs, guidelines, PSH best practices, implementation and cost reimbursement process, including system use through Secure Access Washington (SAW) and the FUTURE database
• Sets-up applicable data systems, including Contract Management System (CMS) and tracking tools related to contracts, budgets, and compliance reviews
• Assists with drafting legislation and providing presentations and representation at the agency level at professional, local, state, regional, or national meetings
• Responds to agency and legislative requests for information
• Negotiates, develops, and monitors complex contracts
• Develops and maintains PSH contract templates in compliance with current legislation, policies and agency practices
• Reviews, analyzes and approves allowable reimbursement according to contract, PSH subsidy program NOFAs, agency policies & other pertinent guidelines; update applicable data systems, and approve payments
• Manages annual review and renewal for project funding and contracting
• Develops and maintains tools for evaluating and tracking performance and contract requirement compliance through to contract end, including de-obligation of funds, amending contracts and decision memos for management approval
• Updates internal budget documents as necessary, prepares budget modification forms as needed, and communicates all changes to relevant grantees and staff
• Monitors for compliance and performance of contract scope, implements performance improvement plans
• Ensures data quality in agency data systems through continuous audit of contracts
• Establishes internal and external review processes and policies identifying program improvements
• Negotiates, reviews, approves, and monitors rent subsidy vouchers
• Provides support, training, coordination, and technical assistance to awardees, state partners, providers, and landlords on program requirements, guidelines, best practices and processes
• Develops and maintains voucher forms and Rental Assistance Payment Agreement template templates in compliance with current legislation, policies and agency practices
• Reviews, analyzes and approves allowable reimbursement according to current legislation, agency policies & other pertinent guidelines; updates applicable data systems, and approves payments
• Manages annual review and renewal of vouchers
• Develops and maintains tools for evaluating and tracking performance and compliance through to contract end, including de-obligation of funds, amending contracts and decision memos for management approval
• Updates internal budget documents as necessary, prepares budget modification forms as needed, and communicates all changes to relevant grantees and staff
• Collaborates with the AHAH-PSH Compliance and Monitoring team to monitor for compliance and performance of contract scope, implements performance improvement plans
• Ensures data quality in agency data systems through continuous audit of vouchers
• Establishes internal and external review processes and policies identifying program improvements
• Evaluate program activities and monitor grant compliance by reviewing program fiscal and service delivery to ensure compliance and effectiveness
• Provide advanced technical level assistance and training to meet local agencies and program need and to ensure accountability for state funds
• Develop risk assessment and monitoring tools to identify, evaluate, and track high risk areas within the program to ensure contract compliance through contract end
• Participate in agency or division workgroups

Skills

• Seven (7) years of combined experience and/or education as described below:
• Experience in affordable housing, community, trade, or economic development in two or more of the following areas or work related to the position:
• Advanced knowledge of affordable housing and social service programs, with proven experience implementing permanent supportive housing practices and managing associated funding sources
• Application of state and federal housing program laws and regulations
• Risk Monitoring and Compliance
• Contract Management
• Administering community/social service programs or projects
• Interpreting, writing, and applying detailed policies and procedures
• Education involves social or behavioral sciences, social services, public health, public administration/policy or related field. Qualifying education post High School or equivalent may be substituted year for year for experience
• Examples of how to qualify: 7 years of experience; 6 years of experience and one year of education; 5 years of experience and two years of education; 4 years of experience and three years of education; 3 years of experience and four years of education; 2 years of experience and five years of education; 1 year of experience and six years of education
• Excellent communication skills include writing and presenting information to diverse audiences
• Established ability to manage multiple, competing priorities and meet deadlines with high degree of accuracy
• Intermediate skill level in the Microsoft Office suite products including Teams, Excel, Word, and Outlook
• Ability to work well with diverse groups and personalities
• Ability to work well under stress and meet tight deadlines
• Proficiency in verbal and written communication skills to clearly and succinctly document and describe processes, procedures, performance measures, and results
• Demonstrated ability and experience administering competitive funding programs, soliciting, and evaluating applications for funding
• Demonstrated professional experience implementing or providing PSH, using the Substance Abuse Mental Health Services Administration (SAMHSA) or equivalent model
• Knowledge of affordable housing agencies, institutions, and processes involved in affordable housing development
• Demonstrated ability to identify and implement changes necessary to streamline and standardize processes, improve administrative efficiency and effectiveness, and enhance customer service skills
• Demonstrated intermediate level experience using data management, data visualization, and process improvement tools/methodologies
• Strong financial analysis skills

Benefits

• Medical and dental insurance benefits
• Retirement and deferred compensation plans
• 11 paid holidays each year
• 14-25 vacation days per year (depending on length of employment)
• 8 hours of sick leave per month (if full time employed)
• Bereavement leave
• Employee assistance program
• Work from Anywhere in Washington State
• Technical support is provided by NEOGOV
• Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs
• Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses
• Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction
• Washington State Employee Assistance Program promotes the health and well-being of employees
• State Employees are members of the Washington Public Employees' Retirement System (PERS)
• New employees have the option of two employer contributed retirement programs
• Employees also have the ability to participate in the Deferred Compensation Program (DCP)
• All state employees are covered by the federal Social Security and Medicare systems
• Public Service Loan Forgiveness if qualified
• Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year
• Full-time employees earn eight hours of sick leave per month
• Vacation (Annual Leave) accrual based on length of employment and pay status
• Washington State supports members of the armed forces with 21 days paid military leave per year
• Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave
• Additional Leave: Leave Sharing, Parental Leave, Family and Medical Leave Act (FMLA), Leave Without Pay

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