[Remote] Account Executive, Client Services (Illinois or Indiana Based)

Note: The job is a remote job and is open to candidates in USA. Vaniam Group is a people-first, purpose-driven network of healthcare and scientific communications agencies. They are seeking an Account Executive to oversee the successful implementation of client SOWs, manage timelines and budgets, and ensure effective communication with clients and internal teams.

Responsibilities

• Demonstrate knowledge of therapeutic area of assigned account(s) and competitive environment as well as healthcare regulation implications
• Demonstrate knowledge of agency procedures, identify typical issues, and escalate appropriately
• Employ ability to modify core product framework plans to form custom project plans
• Evaluates deliverables against Project Briefs
• Show resourcefulness and thoroughness in supporting the development of tactical plans (including budgets and timelines)
• Provide accurate and thorough documentation: status reports, contact reports, timelines
• Own day-to-day tactics and execution within agency
• Synchronize communications between account teams, support teams, vendors, and clients
• Assist with budget development and ensure invoicing is consistent with agreed-upon payment terms
• Keep accurate record of time spent on client work and manages project burn rate
• Assists in project reconciliation and works with accounting to ensure accurate billing
• Communicate basic agency recommendations to clients effectively and concisely
• Work with client and internal teams to successfully execute scoped tactics
• Other duties may be assigned to help drive deliverables within this role

Skills

• Bachelor's degree
• 2+ years of client services experience
• 1+ year of agency or pharmaceutical advertising experience
• Working knowledge of digital marketing
• Good working knowledge of pharmaceutical and biotech industries and scientific communications
• Is proactive and results oriented, with a commitment to accountability
• Possesses strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization and with clients
• Proficiency in MS Office, Adobe, WebEx (or other similar systems)
• Excellent problem-solving skills, including the ability to analyze information skillfully, develop alternative solutions, and work well in group problem-solving solutions
• Strong organizational skills
• Ability to retain and protect confidential client and company information
• Oncology/hematology experience
• Experience using cloud-based system servers such as Egnyte
• Experience working in a completely virtual environment

Benefits

• 100% remote environment with opportunities for local meet ups
• Positive, diverse, and supportive culture
• Passionate about serving clients focused on Cancer and Blood diseases
• Investment in you with opportunities for professional growth and personal development through Vaniam Group University
• Health benefits 6 medical, dental, vision
• Generous parental leave benefit
• Focused on your financial future with a 401(k) Plan and company match
• Work-Life Balance and Flexibility
• Flexible Time Off policy for rest and relaxation
• Volunteer Time Off for community involvement
• Emphasis on Personal Wellness
• Virtual workout classes
• Discounts on tickets, events, hotels, childcare, groceries, etc.
• Employee Assistance Programs

Company Overview