[Remote] Account Executive - Services

Note: The job is a remote job and is open to candidates in USA. Cisco is a leading technology company focused on revolutionizing how data and infrastructure connect and protect organizations. They are seeking an Account Executive - Services to drive incremental services growth by developing and closing high-value opportunities while ensuring customers receive tailored support and professional services.

Responsibilities

• Lead complex, high-value deals by crafting tailored service solutions and negotiating terms with key stakeholders
• Engage service buyers by connecting business pain points to meaningful outcomes, recasting decision criteria to reflect Cisco’s distinctive value
• Drive the use of customer and market data to uncover new opportunities, optimize service adoption, and deliver accurate sales forecasts
• Facilitate cross-team collaboration with Account Teams, CX product management, and renewals to ensure a seamless end-to-end selling approach
• Oversee accounts within a strategically significant region, championing innovative strategies that foster long-term service partnerships and customer satisfaction

Skills

• Proven experience in B2B sales, specifically focused on driving recurring revenue and services growth
• Demonstrated ability to manage medium-to-high complexity sales cycles
• Strong proficiency in using data analysis to derive accurate forecasts, set sales commitments, and uncover new opportunities
• Excellent relationship-building skills to lead cross-functional internal teams and engage external customers
• Strong capability to connect customer business pain points to meaningful implications and recast decision criteria around measurable outcomes
• Bachelor's degree + 7 years of related experience
• Prior experience selling enterprise technology, premium support, or professional services
• A proven track record of successfully negotiating and closing complex deals
• Experience sustaining long-term relationships and negotiating with Champions and Economic Buyers

Benefits

• Medical, dental and vision insurance
• A 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan
• For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
• For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target
• Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid
• Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements

Company Overview

Company H1B Sponsorship