[Remote] Senior Project Manager — Software Implementation

Note: The job is a remote job and is open to candidates in USA. NEXGEN Asset Management is the industry-leading Enterprise Asset Management (EAM) software company, empowering utilities, public works agencies, and municipal organizations to manage critical infrastructure with confidence. The Senior Project Manager is responsible for the end-to-end success of multiple concurrent EAM software implementations, working closely with clients and managing project governance throughout the lifecycle.

Responsibilities

• Own the full implementation lifecycle for a portfolio of concurrent EAM software projects, from contract handoff and kickoff through go-live and post-deployment handoff, operating independently with minimal oversight
• Serve as the primary point of contact for client project leadership, including program-level sponsors and C-suite stakeholders; build trusted, long-term client relationships that support client retention
• Track project budgets and revenue milestones in alignment with percent-complete invoicing structures; identify and surface variances early
• Established track record of managing stakeholders at the program and executive level, including steering committee facilitation and C-suite communication
• Willingness and ability to travel to client sites across the U.S. up to approximately 20% of the time
• Experience managing implementations for large, multi-stakeholder municipal or public sector organizations with complex procurement and governance structures
• Familiarity with percent-complete and milestone-complete invoicing models and SOW-based revenue tracking
• Lead meaningful implementations that directly improve how utilities and public sector organizations manage critical infrastructure assets
• Community — Build a community of coworkers and clients. Connect on a personal level and bring a family-driven culture of teamwork to every engagement
• Develop and maintain comprehensive project plans, including work breakdown structures, milestone schedules, resource assignments, and critical path tracking; proactively adjust plans to maintain delivery integrity
• Establish and enforce project governance frameworks: RAID logs, change control processes, decision registers, and escalation paths; model governance discipline for junior team members
• Manage project scope in collaboration with clients and the assigned Senior Implementation Consultant; manage change requests through a structured change control process and address scope creep without escalation in most cases
• Facilitate project status meetings, steering committee updates, and executive briefings with clients; produce concise, high-quality status reports and decision documentation independently
• Proactively identify, assess, and manage project risks and issues across all dimensions; develop and execute mitigation strategies with minimal escalation to the Director of Project Delivery
• Coordinate internal delivery resources — Senior Implementation Consultants, data migration specialists, integration analysts, trainers, client support, and product teams — ensuring cross-functional alignment throughout the project lifecycle
• Contribute to delivery team methodology by sharing lessons learned, reviewing and improving project templates, and providing informal mentorship and sounding-board support to less experienced PMs
• Report on portfolio-level project health to the Director of Project Delivery on a regular cadence

Skills

• 7+ years of project management experience leading enterprise B2B/SaaS software implementations, with demonstrated ownership of full-lifecycle delivery across multiple concurrent, complex engagements
• Proven ability to operate independently — managing scope, risk, client expectations, and cross-functional teams without requiring day-to-day direction
• Direct industry experience in utilities (water/wastewater), public works, or facilities management strongly preferred, with working knowledge of maintenance management and asset lifecycle practices
• Prior experience with EAM, CMMS, or operational technology (OT) software implementations is highly desirable
• PMP (Project Management Professional) or PRINCE2 certification required; Agile/Scrum certification (CSM, PMI-ACP) advantageous
• Proficiency in project scheduling tools (e.g., Microsoft Project, Smartsheet, or equivalent); strong command of WBS, critical path, resource management, change control, and risk management fundamentals
• Bachelor's degree in Business, Information Systems, Engineering, or a related field; equivalent practical experience considered
• Experience applying hybrid delivery methodologies (Waterfall + Agile) in enterprise software contexts
• Prior experience contributing to delivery methodology development, onboarding programs, or knowledge-sharing initiatives within a PM practice

Benefits

• Flexible remote-first work environment with a supportive leadership culture and clear pathways for career development.

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