[Remote] Operations Project Manager, Sponsorship
Note: The job is a remote job and is open to candidates in USA. Live Nation Entertainment is a leading company in the live events industry, and they are seeking an Operations Project Manager for their Ticketmaster division. The role involves managing the creation and delivery of ticket links for a diverse sponsorship portfolio, collaborating with various internal teams to ensure seamless activation for clients.
Responsibilities
- Primarily responsible for the creation, delivery, and QA of ticket links (tracking URLs) to clients, to support Ticketmaster sponsorship asset activation
- Partner with Client Development Directors, Partnership Marketing team, Marketplace Support, and other internal teams to ensure seamless activation of ticket links during key sales cycles including Schedule Releases, Onsales, Playoffs, etc
- Work collaboratively with cross-functional teams to ensure client channel links are delivered on time and meeting SLAs
- Maintain and refine process while researching and resolving problems
- Where needed, create and maintain documentation on processes and procedures
Skills
- Bachelor's degree or equivalent experience desired
- 1+ years of experience with Ticketmaster programs required, preferably Event Programming (Ticketmaster Host & TM1), with digital marketing experience a plus
- Proven problem-solving skills
- Demonstrated ability to think outside the box and generate creative solutions
- Must be able to have topic related discussions with each of the groups you work with, understanding the results of those conversations
- Excellent verbal and written communication skills with exceptional attention to details
- Flexibility that allows effective teamwork with people at all levels of the organization
- Proven ability to communicate effectively with both internal and external teams while successfully managing deadlines across multiple projects
- Demonstrated ability to interface with clients in a professional and clear manner
- Can work independently while working collaboratively with minimal supervision
- Desire to work in a fast-paced, multi-tasking, fluid environment with ever changing priorities
- Demonstrated desire to identify and pursue alternatives to meet goals
- Must be resourceful and able to negotiate your needs from the company
- Strong competence in Google Drive, Microsoft Word, Excel, and OneNote, Box, SharePoint, Salesforce, Ticketmaster Host, & TM1 preferred
- Functional Knowledge of TM Channels: ticketmaster.com & livenation.com
- Strong competence in Google Drive, Microsoft Word, Excel, and OneNote, Box, SharePoint, Salesforce, Ticketmaster Host, & TM1 preferred
- Functional Knowledge of TM Channels: ticketmaster.com & livenation.com
Benefits
- Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
- Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
- 401(k) program with company match, stock reimbursement program
- New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
- Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
- Volunteer time off, crowdfunding match
Company Overview
Company H1B Sponsorship