[Remote] Rapid IT Stabilization & Process Transformation Consultant
Note: The job is a remote job and is open to candidates in USA. Pathways is seeking a Rapid IT Stabilization & Process Transformation Consultant, a senior-level technology leader responsible for driving large-scale infrastructure and end-user computing transformations. This role involves assessing current-state systems, defining target-state architectures, and leading execution to optimize enterprise infrastructure and endpoint environments.
Responsibilities
- Lead end-to-end execution of enterprise IT transformation initiatives across infrastructure and endpoint environments
- Translate strategic vision into executable roadmaps with clear ownership, sequencing, and trade-off decisions
- Assess current-state maturity across key domains (endpoint management, infrastructure, service operations) and define baseline vs. target-state roadmaps
- Define target-state architecture, operating model, and “what good looks like” across performance, security, cost, and user experience
- Establish clear, opinionated standards across devices, infrastructure, and service delivery
- Drive adoption of standards across engineering, operations, and vendor partners
- Conduct comprehensive assessments across compute, networks, storage, cloud platforms, and end-user environments
- Lead infrastructure modernization efforts, including migrations, upgrades, and performance optimization
- Oversee enterprise device lifecycle initiatives (refresh programs, imaging, deployment, and endpoint standardization)
- Stabilize and enhance IT operations to improve service delivery, reliability, and user experience
- Evaluate and optimize vendor relationships to ensure effective delivery and cost efficiency
- Establish governance frameworks, milestones, and measurable outcomes to track progress
- Own delivery against defined success metrics (e.g., device compliance, incident reduction, cost optimization, SLA performance)
- Collaborate with cross-functional stakeholders to align technology initiatives with business priorities
Skills
- Bachelor's degree in Information Technology, Computer Science, or related field required; advanced degree preferred
- Extensive experience leading infrastructure and endpoint transformation initiatives in complex environments
- Proven track record delivering large-scale IT transformation, particularly in turnaround or high-change situations
- Deep experience across cloud platforms, on-premises infrastructure, and endpoint management technologies
- Demonstrated ability to operate both strategically and tactically, with a strong focus on execution
- Advanced degree preferred
Company Overview