[Remote] Senior Analyst
Note: The job is a remote job and is open to candidates in USA. Cimpress is a leader in customer-focused mass customization businesses, providing personalized products to over 17 million customers globally. They are seeking a Senior Web Analyst to join their E-commerce Analytics team, focusing on data-informed decision-making to enhance website performance and customer experience. The role involves analyzing website performance, collaborating with cross-functional teams, and delivering actionable insights to drive business outcomes.
Responsibilities
- Identify high-impact opportunities and provide data-driven recommendations to improve website performance and support business priorities
- Translate ambiguous business questions into structured analytical approaches and actionable outputs
- Analyze website performance, user behavior, and key journeys; deliver insights to guide optimization efforts
- Conduct deep-dive analyses to identify friction points and improve the end-to-end customer journey
- Define and monitor key metrics, analyze A/B tests, and measure performance to drive continuous improvement
- Collaborate with the website team and cross-functional partners to align analytics with business needs
- Provide ad-hoc analysis on category performance, assortment trends, and other business initiatives as needed
- Ensure high-quality, analysis-ready datasets and consistent metric definitions across the organization
Skills
- 5–7 years in web analytics, product analytics, or business analytics, preferably in e-commerce or digital environments
- Expert-level SQL for complex data transformation, modeling, and analytical querying within cloud data warehouses (Snowflake, BigQuery)
- Proven experience building data models and dashboards in BI tools (e.g., Looker, Looker Studio); experience with LookML or similar tools is a plus
- Strong experience defining metrics, analyzing user behavior, and delivering actionable insights
- Ability to translate data into recommendations that drive website performance and business outcomes
- Experience with A/B testing, funnel analysis, and performance measurement
- Strong ability to work with cross-functional teams and communicate insights clearly to both technical and non-technical audiences
- Experience in e-commerce or digital product environments
- Familiarity with marketing, merchandising, or conversion analytics
- Experience working with cross-functional digital or website teams
Benefits
- Competitive compensation and benefits package
- Opportunity to directly influence product strategy and business performance
- Collaborative, dynamic work environment
- Professional growth and development opportunities
- Remote-first operating model and culture
- Freedom, autonomy, and trust in each other to work from home and the ability to operate when they are most productive
- Collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results
Company Overview
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