Quality, Stars & Risk Adjustment – Medical Records Design Intern

About the position Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. This internship supports the design and alignment of a future‑state, centralized Medical Record repository. The intern will help document current practices, define data and metadata standards, and develop a conceptual framework that enables medical record reuse and basic query capabilities across Quality, Stars, Risk Adjustment, and audit functions. This is a design and analysis role, not an implementation or system‑build role. The intern will present final recommendations to key leaders and stakeholders across the organization. This role is focused on analysis, documentation, and design. It does not include system configuration, vendor selection, workflow changes, or independent handling of protected health information.

Responsibilities

• Document current‑state medical record storage and retrieval practices across Quality and Risk Adjustment functions
• Organize and synthesize findings into clear summaries and simple frameworks
• Support definition of common metadata standards to enable record reuse and visibility
• Assist with development of a conceptual future‑state repository and query framework
• Validate use cases that demonstrate value such as reduced duplication, improved audit readiness, and record reuse
• Prepare presentation‑ready materials summarizing findings and recommendations for leadership review

Requirements

• Currently pursuing or recently compleed a Bachelor’s or Master’s degree in Health Informatics, Public Health, Health Administration, Data Science, or related healthcare, information systems, or analytics programs
• Undergraduate or graduate student with an interest in healthcare operations, health data, or information management
• The ideal candidate is organized, analytical, and comfortable working with documentation and synthesizing information into clear summaries.
• Strong written and verbal communication skills
• Comfort working with Excel and documentation tools
• Ability to organize complex information and identify patterns
• Interest in healthcare quality, compliance, or data governance

Nice-to-haves

• Prior healthcare experience is helpful but not required.

Benefits

• Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

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