[Remote] Strategic Account Manager - Healthcare

Note: The job is a remote job and is open to candidates in USA. Naviant is a leading intelligent automation and process consulting firm that partners with organizations to reimagine how work gets done. They are seeking a seasoned Strategic Account Manager in Healthcare who will focus on building trusted relationships, uncovering new opportunities, and delivering impactful solutions to healthcare providers and organizations.

Responsibilities

• Develop a deep understanding of Naviant’s healthcare solutions portfolio, value proposition, target markets, and go-to-market strategy
• Gain familiarity with key healthcare use cases, industry trends, regulatory considerations, and operational challenges impacting healthcare provider organizations
• Build relationships with internal stakeholders, including Customer Success Advisors, Marketing, Pre-Sales, Delivery, and Executive Leadership teams
• Establish working relationships with strategic channel partners, including Hyland, UiPath, and ABBYY, and understand their role within healthcare solution delivery
• Review active accounts, market opportunities, and territory plans to identify growth opportunities and strategic priorities
• Leverage healthcare industry knowledge and consultative selling techniques to engage prospective and existing customers in strategic business discussions
• Begin leading discovery conversations focused on understanding operational challenges, organizational priorities, and transformation initiatives
• Develop and execute territory and account growth strategies designed to build a qualified pipeline and expand existing customer relationships
• Collaborate with channel partners and internal subject matter experts to identify, shape, and advance opportunities
• Maintain accurate opportunity management, forecasting, and account planning activities within Salesforce
• Independently lead complex sales opportunities from discovery through proposal development, negotiation, and close
• Serve as a trusted advisor to healthcare executives and operational leaders by aligning Naviant solutions with strategic business objectives
• Build and maintain executive relationships across key accounts to identify expansion opportunities and support long-term account growth
• Consistently achieve sales performance objectives through disciplined pipeline management, strategic account planning, and consultative engagement
• Collaborate across internal teams and partner ecosystems to deliver exceptional customer experiences and successful business outcomes

Skills

• Experience selling professional services and technology solutions to healthcare providers, health systems, and healthcare organizations
• Ability to build executive relationships and uncover business challenges
• Experience aligning solutions that drive operational, financial, and patient care outcomes
• Strong understanding of healthcare operations, industry trends, and provider challenges
• Consultative selling techniques
• Ability to engage prospective and existing customers in strategic business discussions
• Experience leading discovery conversations focused on understanding operational challenges and organizational priorities
• Ability to develop and execute territory and account growth strategies
• Experience collaborating with channel partners and internal subject matter experts
• Ability to maintain accurate opportunity management, forecasting, and account planning activities within Salesforce
• Experience managing complex sales opportunities from discovery through proposal development, negotiation, and close
• Ability to serve as a trusted advisor to healthcare executives and operational leaders
• Experience building and maintaining executive relationships across key accounts
• Ability to achieve sales performance objectives through disciplined pipeline management and strategic account planning
• Strong organization, prioritization, and follow-through skills
• Ability to communicate complex solutions clearly and confidently to executive, operational, and technical audiences
• Experience developing compelling business cases, proposals, and presentations
• Ability to build trust and credibility through active listening and strong interpersonal skills
• Demonstrated resilience, adaptability, and emotional intelligence

Benefits

• Comprehensive Health, Dental, & Vision Insurance
• Employer Paid Disability & Life Coverage
• 401k & Match Program
• Generous Paid Time Off
• Flex Spending Plans & Dependent Care
• Monthly Home Office Allowance
• Volunteer Time Off
• Charitable Giving Program
• Lifestyle Spending Account
• Employee Assistance Program, Parent Program, Wellness Initiatives, Virtual Gatherings, Employee Discount Program, Annual In-Person Celebration Week, and more!

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