[Remote] Senior Software Engineer (BluePrism)

Note: The job is a remote job and is open to candidates in USA. SS&C Technologies is a leading financial services and healthcare technology company based on revenue, headquartered in Windsor, Connecticut. They are seeking a Senior Software Engineer with expertise in Blue Prism to manage and optimize the RPA ecosystem, ensuring high availability and performance of the infrastructure.

Responsibilities

• You will be responsible for the end-to-end health and availability of our RPA ecosystem
• Your goal is to move the team toward a "Zero-Downtime" model by architecting a resilient infrastructure that spans on-prem VMware clusters
• Maintain and optimize the on-premise VM cluster
• You will be responsible for resource allocation (CPU/RAM), monitoring host health, and ensuring that Blue Prism Runtime Resources have the low-latency connectivity required for financial processing
• Oversee the transition of support services and modular RPA components into containerized environments
• You will manage pod health, scaling policies, and service meshes to ensure consistent performance across the cluster
• Architect and maintain a stable, scalable Blue Prism environment
• You will optimize Application Server configurations and manage the connectivity between Interactive Clients and Runtime Resources
• Design multi-VM scaling strategies to handle high-volume financial processes
• You will be responsible for managing resource locks, session variables, and Work Queue logic to ensure zero contention during peak runs
• Lead the investigation of critical production terminations
• You are expected to move beyond "restarts" and identify underlying architectural flaws in the code or infrastructure to implement permanent fixes
• When a process fails in production, you will use your Blue Prism development expertise to perform a line-by-line code review
• You will be responsible for refactoring inefficient "Wait Stages," optimizing "Code Stages" (.NET/C#), and correcting flawed exception-handling logic
• Partner with the database team to troubleshoot SQL deadlocks, optimize T-SQL queries for Blue Prism work queues, and monitor memory management to prevent VM crashes
• Implement automated "Watchdog" frameworks and heartbeat monitoring to identify potential SLA breaches before they impact the business
• Serve as the final gatekeeper for production migrations, verifying that every process has 100% scenario coverage, proper alerting, and notification governance

Skills

• 7+ Years Experience: A background in Production Support, Systems Administration, or RPA Architecture
• Development Experience: 3+ years of hands-on Blue Prism Development (Object/Process Studio). You must be able to write and debug .NET code stages independently. Experience with API integration (RESTful, SOAP)
• Blue Prism Infrastructure Mastery: Deep expertise of V6/V7 infrastructure components (Server, Database, Runtime Resources)
• AI Exposure: Practical experience using Claude, GPT-4, or similar models (Whisper, Qwen) to assist in technical design, documentation, and debugging
• Database, Networking & Security: Advanced SQL Server proficiency (troubleshooting execution plans/deadlocks) and a solid understanding of VM networking, Load Balancers and Active Directory
• SLA Discipline: Experience in high-pressure financial services environments where 'Zero-Downtime' is the baseline expectation
• Communication: Ability to translate complex technical failures into clear risk assessments for senior leadership
• BLUE PRISM EXPERIENCE IS A REQUIREMENT FOR THIS POSITION!
• VMware Infrastructure Management: Maintain and optimize the on-premise VM cluster. You will be responsible for resource allocation (CPU/RAM), monitoring host health, and ensuring that Blue Prism Runtime Resources have the low-latency connectivity required for financial processing
• Kubernetes (K8s) Orchestration: Oversee the transition of support services and modular RPA components into containerized environments. You will manage pod health, scaling policies, and service meshes to ensure consistent performance across the cluster
• Infrastructure Governance: Architect and maintain a stable, scalable Blue Prism environment. You will optimize Application Server configurations and manage the connectivity between Interactive Clients and Runtime Resources
• Scalability & Resource Management: Design multi-VM scaling strategies to handle high-volume financial processes. You will be responsible for managing resource locks, session variables, and Work Queue logic to ensure zero contention during peak runs
• L3/L4 Root Cause Analysis (RCA): Lead the investigation of critical production terminations. You are expected to move beyond 'restarts' and identify underlying architectural flaws in the code or infrastructure to implement permanent fixes
• Production Code Refactoring: When a process fails in production, you will use your Blue Prism development expertise to perform a line-by-line code review. You will be responsible for refactoring inefficient 'Wait Stages,' optimizing 'Code Stages' (.NET/C#), and correcting flawed exception-handling logic
• Performance Engineering: Partner with the database team to troubleshoot SQL deadlocks, optimize T-SQL queries for Blue Prism work queues, and monitor memory management to prevent VM crashes
• Proactive Reliability: Implement automated 'Watchdog' frameworks and heartbeat monitoring to identify potential SLA breaches before they impact the business
• Technical Sign-off: Serve as the final gatekeeper for production migrations, verifying that every process has 100% scenario coverage, proper alerting, and notification governance

Benefits

• Hybrid Work Model & a Business Casual Dress Code, including jeans
• 401k Matching Program
• Professional Development Reimbursement
• Flexible Personal/Vacation Time Off
• Sick Leave
• Paid Holidays
• Medical, Dental, Vision
• Employee Assistance Program
• Parental Leave
• Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
• Hands-On, Team-Customized, including SS&C University
• Discounts on fitness clubs, travel and more!
• Medical, dental, and vision coverage
• A 401(k) plan with company match
• Paid time off, holidays, and parental leave
• Professional development reimbursement opportunity

Company Overview

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