[Remote] Account Executive, Insight Account

Note: The job is a remote job and is open to candidates in USA. ScienceLogic is redefining IT operations for the modern enterprise. The Strategic Account Executive is responsible for the retention, expansion, and long-term strategic growth of a significant global customer relationship, focusing on increasing product consumption and adoption while building a robust pipeline for expansion.

Responsibilities

• Own the overall account strategy, including retention, expansion, and long-term partnership development
• Develop and execute a multi-year account plan focused on increasing platform consumption, broadening use cases, and expanding revenue
• Identify whitespace opportunities across business units, geographies, and service offerings
• Drive increased utilization of the ScienceLogic platform across the customer’s managed services operations
• Translate technical and organizational complexity into phased value paths that deliver measurable business outcomes
• Partner with Customer Success, Professional Services, Product, and Support to ensure adoption milestones are achieved
• Build and maintain a robust, qualified pipeline across existing and new stakeholders
• Generate opportunities through strategic prospecting, executive engagement, and business case development
• Expand ScienceLogic’s footprint into adjacent teams, business units, and executive sponsors
• Establish trusted relationships with senior executives, operational leaders, and technical stakeholders
• Conduct executive-level business discussions focused on operational efficiency, service innovation, and financial outcomes
• Position ScienceLogic as a strategic platform central to the customer’s managed services growth strategy
• Coordinate internal resources including Sales Engineering, Customer Success, Alliances, Product, and Executive Leadership
• Lead complex deal cycles involving technical validation, commercial negotiations, and contract execution
• Drive alignment and accountability across all stakeholders to achieve shared success
• Maintain accurate forecasting and opportunity management using MEDDPICC and Command of the Message methodologies
• Clearly identify risks, dependencies, and required executive actions
• Provide regular strategic updates to sales leadership

Skills

• 8+ years of enterprise software sales experience with a strong track record managing large strategic accounts
• Demonstrated success selling to Managed Services Providers, systems integrators, or global channel partners
• Experience managing complex, high-value accounts generating multi-million-dollar annual revenue
• Strong executive presence and ability to engage Economic Buyers and senior decision-makers
• Proven ability to drive platform consumption and expansion within existing accounts
• Expertise in pipeline generation, whitespace identification, and multi-threaded account development
• Experience navigating matrixed organizations and complex sales cycles
• Track record of leading cross-functional teams to successful outcomes
• Proficiency with MEDDPICC, Command of the Message, and structured account planning
• Experience in observability, AIOps, IT Operations Management (ITOM), or enterprise infrastructure software
• Understanding of Managed Services Provider business models and operational economics
• Experience working with strategic channel partners and global systems integrators
• Bachelor's degree or equivalent experience

Benefits

• Comprehensive medical, dental and vision plans.
• 401(k) plan with employer match.
• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
• Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Generous employee referral bonus program.
• Pet insurance.
• HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
• Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
• The opportunity to learn and develop from some of the best and brightest minds in the industry!

Company Overview

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