[Remote] Account Manager, Commercial

Note: The job is a remote job and is open to candidates in USA. Motus is the industry leader in vehicle reimbursement and risk mitigation solutions for employees who drive. They are seeking a Commercial Account Manager who will be responsible for managing a book of business, driving revenue through renewals, upsells, and account growth while ensuring customer satisfaction.

Responsibilities

• Exponentially grow revenue base for your book of business by leading account retention, expansion, and renewal, and by driving upsells for new products
• Serve as the primary point of contact for a book of business and continually delight customers with a positive, customer-centric attitude
• Consult with customers on new features and product offerings to drive upsell revenue
• Develop relationships with customers and serve as their strategic partner
• Provide education and coaching to drive product adoption and improve product value for customers
• Identify successful customers and turn them into advocates, measured by participation in reference calls, case studies, webinars, and events
• Partner with the Solutions Consultant team on revenue-generating, revenue brainstorming, or customer retention planning
• Apply cross-departmental methods when non-revenue-generating projects arise within the assigned book of business
• Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes
• Think creatively to tackle customer problems

Skills

• 1-3 years of BDR, Sales, or Account Management experience within a software organization
• Experience in a one-to-many SMB customer or prospect territory with metric-driven success criteria
• Strong and strategic collaborator with the ability to discern when to engage team members in the development of solutions and when to take accountability and work independently
• High degree of emotional intelligence and empathy
• Outstanding communication (written and verbal) and presentation skills
• Proven track record and desire to work and excel in a fast-paced environment
• Excellent multi-tasking, organizational, and project management skills; close attention to detail
• Ability to understand and articulate technical concepts and derive solutions
• Proficiency in MS Office and Salesforce.com

Benefits

• Incentive compensation based on individual performance
• Company benefits including medical, dental, and vision insurance with an employer contribution
• Flexible spending or health savings account
• Life and AD&D insurance
• Short-and long-term disability coverage
• Paid time off
• Employee assistance
• Participation in a 401k program with company match
• Additional voluntary or legally required benefits
• Medical Insurance, Dental Insurance, Vision Insurance (effective day one)
• Open Paid Time Off
• Flexible Spending Accounts & Health Savings Accounts
• Motus-Fidelity 401K Plan
• Company-paid Short/Long-term Disability & Basic Life Insurance Plans
• Family Planning and Parenting Support Benefits through Maven
• Support your mental, physical, professional and financial well-being through coaching and clinical therapy with Modern Health
• $1000 Home Office Reimbursement Program
• $2000 Internal Referral Program
• WorkAnywhereReimbursement ofInternet and Cellular Costs
• 16weeks maternity and adoption leave
• 12 weeks paternityleave

Company Overview