[Remote] Office Manager/Administrator
Note: The job is a remote job and is open to candidates in USA. TruBlue of Mid Wilshire Los Angeles is a Home Ally Service company dedicated to providing premium handyman services. They are searching for an experienced Office Manager/Administrator to maintain communication with customers, schedule jobs, and assist with invoicing and social media management.
Responsibilities
- Maintain communication with customers via our office phone system, texting, and emails
- Schedule meetings with potential customers for our estimators
- Schedule approved jobs according to staffing availability
- Maintain inventory of all literature and marketing materials used by TruBlue
- Relay any communications between clients, staff, and management
- Track hours worked by employees per job
- Track purchases made for each job
- Assist the manager with sending out invoices when the projects are complete
- Assist estimators with material location and pricing
- Help maintain our social media accounts and email communication with our prospects
Skills
- Maintain communication with customers via our office phone system, texting, and emails
- Schedule meetings with potential customers for our estimators
- Schedule approved jobs according to staffing availability
- Maintain inventory of all literature and marketing materials used by TruBlue
- Relay any communications between clients, staff, and management
- Track hours worked by employees per job
- Track purchases made for each job
- Assist the manager with sending out invoices when the projects are complete
- Assist estimators with material location and pricing
- Help maintain our social media accounts and email communication with our prospects
- Excellent computer skills, including Excel, Word, and CRM platforms
- Excellent social media knowledge including Facebook, Nextdoor, etc
- Strong work ethic and take pride in your work
- Expert in customer satisfaction – treat people with respect and expect it in return
- Ability to communicate with clients with diverse socioeconomic status and age differences
- Ability to work with a diverse team of employees
- Ability to set an efficient schedule for a growing number of crew members
- Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.)
- Have a basic knowledge of business principles including profitability and efficiency
- Qualified candidates will need a driver's license and transportation
- Candidate must also be a legal citizen of the US
- Candidate must speak fluent English
Company Overview