[Remote] Long-Term Care Regional Account Manager - Southeast
Note: The job is a remote job and is open to candidates in USA. Acadia Pharmaceuticals is committed to making a difference for underserved neurological and rare disease communities worldwide. They are seeking a Long-Term Care Regional Account Manager to manage key regional and national Long Term Care accounts, develop customer insights, and build relationships with key stakeholders in the assigned area.
Responsibilities
- Manages key regional and national LTC accounts (Regional LTC Pharmacy Providers, Regional Skilled Nursing Corporate Offices, Regional & National Associations, LTC accounts within Integrated Health Systems Providers) in an assigned area
- Responsible for developing key customer insights and identifying marketplace needs to maximize access, increase education around PDP diagnosis and treatment, and to build a consistent approach to interact with key Long-Term Care (LTC) customers
- Responsible for coordinating resources to build enduring relationships with key LTC customers balancing both the short-term and long-term corporate goals
- Demonstrates clinically accurate product and disease state knowledge during interactions with internal and external customers
- Collaborates with sales team, Managed Markets, Market Development Mangers, Medical, and internal partners for LTC account strategy formulation
- Develops and implement a business plan specific to their LTC geography
- Identifies key influencers and stakeholders
- Builds relationships that further develop ACADIA as a trusted and valued partner
- Provides dynamic, high-level in-service presentations to key account stakeholders at the regional/national level
- Executes and leads pull-through opportunities/projects with cross functional partners
- Develops and implements collaboration plans with internal stakeholders on Institutional and office-based teams
- Provides guidance to LTC Sales team members on regional LTC accounts
- Acts as liaison to multiple stakeholders including: Sales Leadership, Managed Markets, Marketing, and Medical Affairs to coordinate overall LTC strategy for major national accounts
- Participates and contributes to Regional calls and meetings as appropriate
- Assists the LTC teams in creating strategic business plans for each assigned account, ensuring strong account knowledge that produces results focusing on product and ACADIA team access
- Establishes work standards that are aligned with ACADIA's corporate culture, vision, and values
- Adheres to all compliance and promotional guidelines
- Other duties as assigned
Skills
- Requires a Bachelor's degree in marketing, health care, life science, business administration or an equivalent combination of relevant education and experience may be considered
- A minimum of 7 years of progressively responsible sales, account management and/or marketing experience in the pharmaceutical or biotech industry required
- CNS experience strongly preferred
- A minimum of 3 years' experience working in a Long Term Care environment/channel and working in a field based position required
- Experience interacting and developing relationships with KOL's, Centers of Excellence (COE), or complex integrated health systems is strongly preferred
- Experience with Fellowship and advocacy programs strongly desired
- Requires excellent matrix management skills both internally and externally with client base
- Must be in good standing with the FDA
- Broad-based managed markets experience covering a multi-state territory required
- Demonstrated leadership and excellence in formulating strategies to address future competitive/industry developments
- Creativity, situation analysis/problem solving skills and analytical skill ability
- Strong teamwork skills with the ability to effectively lead a cooperative team effort and organize resources to meet account priorities and achieve team goals
- Outstanding interpersonal skills, including genuine care and concern for others, with a proven ability to establish and maintain strong relationships with key accounts
- Broad business perspective, including a solid working knowledge of office operations and systems
- Ability to effectively communicate department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines
- Ability to gain cooperation of others
- Ability to make and prioritize process and resource decisions based on overall team needs
- Valid driver's license and acceptable driving record
- Ability to travel up to 70% of the time
Benefits
- Discretionary bonus
- Equity awards based on factors such as individual and organizational performance
- Competitive base, bonus, new hire and ongoing equity packages
- Medical, dental, and vision insurance
- Employer-paid life, disability, business travel and EAP coverage
- 401(k) Plan with a fully vested company match 1:1 up to 5%
- Employee Stock Purchase Plan with a 2-year purchase price lock-in
- 15+ vacation days
- 13 -15 paid holidays, including office closure between December 24th and January 1st
- 10 days of paid sick time
- Paid parental leave benefit
- Tuition assistance
Company Overview