[Remote] Medicaid Service Coordinator

Note: The job is a remote job and is open to candidates in USA. Crescens Inc. is seeking a CMS Medicaid and MMIS/MES Certification Specialist to support the execution of the NC Medicaid Enterprise Systems certification strategy. The role involves ensuring compliance with CMS standards, managing certification tasks, and collaborating with various stakeholders to achieve successful certification outcomes.

Responsibilities

• This position is responsible for supporting and driving the execution of the NC Medicaid Enterprise Systems certification strategy for each project
• The Specialist supports ongoing compliance activities including updating the Analysis of Alternatives document, the MES Certification schedule, and the certification readiness assessment which are essential to achieving certification and enhanced federal funding
• As CMS introduces evolving and increasingly complex MITA requirements, this role becomes critical to ensure the program remains aligned with new federal standards
• The Specialist provides direct support to the Certification Workstream across multiple high visibility MES projects
• The role partners closely with Business Leads, Project Teams, matrix managers, vendors, and other key stakeholders to ensure all CMS criteria are met and that certification activities are coordinated, on schedule, and strategically aligned to achieve successful MMIS/CMS Certification
• This position is central to protecting program integrity, sustaining federal funding streams, and strengthening statewide Medicaid systems
• The Certification and Compliance Project Specialist ensures that certification tasks are executed with precision, compliance risks are minimized, and MES initiatives consistently meet CMS standards
• This role collaborates with internal and external stakeholders to support the overall success of the Medicaid Enterprise System (MES) Program
• Responsible for supporting project teams through certification tasks
• Assists with leading certification workstream meetings
• Updates document repository for CMS certification artifacts per project
• Co-manages the Certification Evidence Tracker
• Pulling, recommending, and managing evidence from the implemented solution to meet CMS Certification requirements
• Composing narratives to accompany ORR and CRR evidence
• Oversees system demonstrations for the Business and CMS, as required, to achieve CMS Certification
• Maintains awareness of CMS certification program and policy updates, organization communication as applicable
• Provides project schedule activities to project team for CMS effort aligned with scope of contract for a specific project (for integration into project schedules)
• Adequate preparation for upcoming PBA CRR, DAP, and PDM ORR prep cycles
• Continuity and quality in managing certification deliverables
• Timely coordination with MITRE and project teams
• Utilization of industry best practices for compliance with CMS and State-defined performance standards

Skills

• Healthcare related knowledge, ideally in analytics, reporting or related
• Demonstrated experience using project tracking tools (Microsoft Project, (e.g. Jira, MITAPulse)
• Project management experience including experience managing staff in a matrix or direct reporting relationship
• Experience managing multiple priorities/projects including project scope, schedules, quality, change management and project financials
• Ability to drive, collaborate and coordinate with MITRE and CMS teams
• CMS Medicaid Enterprise Certification Life Cycle process experience
• Experience implementing information systems in client facing role
• Experience with preparation for ORR prep cycles
• Experience pulling, recommending, and managing evidence from the implemented solution to meet CMS Certification requirements
• Exceptional technical writing experience, including authoring playbooks, manuals, etc

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