[Remote] Ui/UX Designer & Researcher w/Top Secret Clearance

Note: The job is a remote job and is open to candidates in USA. A3 Consulting LLC is a leading management and technology firm specializing in innovative solutions for federal government customers. They are seeking a creative and technical UI/UX Designer & Researcher to lead user experience strategy for a defense-centric project, focusing on transforming complex data into intuitive interfaces and conducting user research.

Responsibilities

• Own the User Interface and Experience for designated capabilities from concept to deployment, ensuring they are highly functional, user-centric, and strictly aligned with DCSA standards
• Conduct formal user research, structured stakeholder interviews, and task-based usability testing with defined success criteria to assess how NI2 capabilities support mission user workflows
• Develop and maintain comprehensive User Personas and Journey Maps that represent key NI2 user groups across current and target-state operations
• Produce User Research and Usability Test Reports to capture findings, identify pain points, and drive iterative, user-centered design improvements
• Map out optimized workflows designed to achieve at least a 40% reduction in the average number of operations required to complete standard tasks compared to the legacy system baseline
• Design intuitive dashboards and interfaces that visualize complex risk data, Continuous Vetting for Facilities (CV-F) metrics, and AI/ML outputs, making information easily digestible for analysts
• Create wireframes and interactive prototypes that strictly adhere to the DCSA UI Style Guide
• Collaborate closely with full-stack developers to ensure designs are technically feasible and that login/page load times meet strict performance thresholds
• Ensure all interfaces are fully compliant with Section 508 accessibility standards, guaranteeing an inclusive experience for all users
• Establish and maintain feedback loops to ensure the delivered software maintains an acceptable User Satisfaction Score across end users

Skills

• Bachelor's degree in Human-Computer Interaction (HCI), Design, Computer Science, or equivalent professional experience
• 5-7+ years of experience in a UI/UX design, user research, or front-end development role
• A strong portfolio showcasing your work on data-heavy applications, demonstrating your ability to visualize complex information and map complex user journeys
• Proven experience conducting structured stakeholder interviews, observation of representative user workflows, and task-based usability testing
• Proficiency in translating complex business requirements into intuitive wireframes and prototypes using modern design tools (e.g., Figma, Adobe XD)
• Must possess an active DoD Top Secret clearance with SCI eligibility
• Experience designing interfaces for DoD case management, security vetting, or analytical systems
• Familiarity operating within an Agile ecosystem, leveraging tools like Jira and Confluence
• Familiarity with the DoD Risk Management Framework (RMF) and its impact on UI design

Benefits

• Medical, dental, and vision benefits
• Flexible spending and health savings accounts
• Group life and AD&D
• Short-term and long-term disability
• Paid time off
• 401k match
• Paid parental leave
• Professional development

Company Overview

• A3 Consulting LLC is a minority owned, SBA SDB and HUBZone certified information technology consulting and technology services firm providing a focused set of information technology consulting, management consulting, and technology solutions to private and public sector clients. It was founded in 2008, and is headquartered in Washington, District of Columbia, USA, with a workforce of 51-200 employees. Its website is https://a3consultingllc.com.

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