[Remote] Onboarding Product Manager
Note: The job is a remote job and is open to candidates in USA. Securitize is a leader in tokenizing real-world assets, partnering with top-tier asset managers. The Onboarding Product Manager will own the investor onboarding experience, focusing on simplifying complex processes and integrating blockchain wallet experiences into fintech onboarding flows.
Responsibilities
- Own the investor onboarding journey from account creation through successful investment across diverse opportunities and fund structures
- Deeply understand current onboarding pain points and redesign flows to maximize clarity, conversion, and investor trust
- Define and prioritize product requirements for:
- Funding flows (bank transfer, USD, USDC, and other methods)
- Document execution (e.g., DocuSign or issuer‑specific flows)
- Cool‑down / allocation periods and related investor communications
- Design and optimize flows that can support many different issuer needs while still feeling coherent and intuitive for investors
- Work closely with engineering and design to deliver improvements iteratively, validate them with data, and refine based on user feedback
- Partner with Operations, Customer Support, and Issuer‑facing teams to ensure internal processes and tooling support a great investor experience
- Continuously “walk the path” of the investor: regularly test the product, run through real scenarios, and identify friction or confusion
- Define metrics for onboarding success (e.g., completion rates, time to invest, drop‑off points) and use them to drive prioritization
- Act as internal advocate for the investor, balancing issuer flexibility with a consistent, high‑quality experience
- Demonstrates the ability to understand complex products and architectures, adapt to changing conditions, and consistently drive the vision forward
Skills
- Practical familiarity with US financial services, banking, and/or investment products
- Experience working with or around US bank account integrations, payments, or financial onboarding flows
- Working knowledge of blockchain, crypto wallets, and the broader crypto/DeFi ecosystem (e.g., wallet interactions, token transfers, custody models, on-chain vs off-chain processes)
- 3–5+ years of product management or closely related experience in B2C or B2B2C digital products
- Experience in fintech, wealth management, capital markets, or digital asset/tokenization platforms
- Proven track record of owning an end‑to‑end user journey and improving it through data, UX enhancements, and experimentation
- Demonstrated ability to design clear, low‑friction flows for complex or regulated processes
- Strong empathy for end users and ability to translate complexity into simple, guided steps
- Experience working closely with engineering, design, and operations
- Excellent written and verbal communication skills in English
- Leverage AI tools to speed up productivity
- Previous work on KYC/KYB
- Background in A/B testing, funnel analysis, and behavioral analytics
Benefits
- Flexible Paid Time Off – Promoting a healthy work-life balance.
- Equity Grant Opportunities – Share in the success and future growth of the company.
- Remote Work Flexibility – Work from anywhere while staying connected with a dynamic and collaborative team.
- Comprehensive Insurance Coverage – Employer-paid Medical, Dental, and Vision benefits for you and your family.
- 401(k) Retirement Plan – Secure your financial future with employer-sponsored savings.
Company Overview
Company H1B Sponsorship