[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Mirion Technologies is seeking an Account Manager to service a customer base of 200-250 accounts across various sectors. The role involves developing strategies to meet sales quotas and acting as the primary point of contact for customers.

Responsibilities

• Determine key customer accounts in each territory that provide a significant percentage of sales
• Responsible for keeping abreast of competitive products, pricing, and strategies
• Responsible for selling products, services, and solutions to a customer base
• Responsible for meeting sales quotas and providing yearly territory AOP numbers
• Establish and execute account management strategies and actions for all accounts
• Assisting in developing and implementing sales forecasts, documenting business opportunities, performing sales contract reviews, and reporting sales performance to Management
• Acting as the main point of contact for customers
• Support the preparation of formal proposals
• Providing information to the inside sales and service specialists to respond to customers
• Respond to all product questions or concerns from customers
• Ability to visit all customer accounts regularly
• Ensure ongoing maintenance of relationships and service calls to promote goodwill or to resolve equipment performance problems
• Thorough understanding of the product and discussing product needs with customers
• Perform product demonstrations and present product offerings and pricing proposals
• Continuous training on the Mirion product portfolio
• Read and understand technical and non-technical documents and contracts related to the sale of products
• Participate in trade shows and conferences
• Work with purchasing department/authorities for all accounts to understand and be informed of the process, including various federal, state, and local government agencies
• Ability to negotiate pricing and offerings with customers
• Provide field quotations
• Work with inside sales support and technical support teams (ASG, Product Managers, etc.) to develop and submit formal quotations
• Attend weekly, monthly, and quarterly meetings as assigned
• Maintain PBR
• Identify, track, manage, and follow up on sales opportunities
• Develop pipeline analysis and reports
• Work with ASG for support
• Prepare monthly reports
• Support internal departments as requested within the sales function
• Perform other duties as assigned as needed by the sales director
• Company code of ethics
• Superior customer service

Skills

• Minimum 3 to 5 years of experience selling in a highly technical environment or related industry
• College/Post-Secondary Degree in Engineering, Chemistry, Physics, or Science-related discipline
• Must be able to apply fundamental sales skills
• Knowledgeable in customer and government procurement and bidding processes
• Ability to manage and coordinate long-term sales situations
• Must be technically literate
• Ability to attend and conduct presentations internally and externally
• Must have the ability to operate and demonstrate technical equipment
• Assessment techniques of examining, questioning, evaluating, and reporting sales
• Must be able to operate independently in own territory
• Exceptional oral and written communication skills to communicate effectively with all organizational levels and external stakeholders
• Strong interpersonal, organizational skills along with strong analytical and problem-solving abilities
• Must have an outgoing personality as most of the job will be direct 'one-on-one' customer situations
• Strong computer skills in a Windows environment and Microsoft Office
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
• Exception territory and time management skills
• Able to build and maintain relationships with corporate departments and customers
• Able to work efficiently as a part of a team and independently
• Completed some courses in sales techniques and fundamentals
• SAP, and Salesforce
• Electronic, industry, and mechanical components background is an asset

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