[Remote] Strategic Accounts Executive (Small Market)

Note: The job is a remote job and is open to candidates in USA. Garner Health is a fast-growing healthcare technology company focused on transforming the healthcare economy. They are seeking a Strategic Accounts Executive to retain and grow small group employer clients by serving as a trusted partner on plan design and performance, while driving key performance indicators for their book of business.

Responsibilities

• Own the process to retain and upsell Garner’s small group employer clients (25 - 250 lives)
• Collaborate with the Client Success Manager to ensure clients receive an excellent experience and achieve expected results
• Serve as the client’s trusted strategic partner on plan design, bending cost trends, and driving plan performance
• Establish and manage key strategic broker and client relationships
• Monitor overall client health, anticipate strategic needs, and execute proactive plans to address key account risks
• Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner's value and ROI
• Drive improved Net Revenue Retention and other KPIs for your book of business

Skills

• Deep fully insured and small group self-funded health plan design and benefits knowledge, including experience advising employer clients on benefits strategy and cost performance
• 4+ years of experience in a commercially-oriented consultant/broker, account management, or sales role in the employee benefits space
• A deep commercial focus with proven results of achieving retention and upsell targets year over year
• A self-starter mentality with the ability to work in an ambiguous, rapidly evolving, and fast-paced startup environment
• Excellent communication, presentation, and articulation skills
• Demonstrated ability to solve problems in ambiguous strategic situations
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

Benefits

• Bonus-eligible
• Eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.

Company Overview