Healthcare Customer Service Representative

Employer Industry: Business Process Outsourcing Why consider this job opportunity... - Competitive Wages - Full Benefits including Medical, Dental, Vision, 401k, and more - Paid Time Off - Employee wellness and engagement programs - Opportunity for career advancement within the organization - Supportive and engaging work environment What to Expect (Job Responsibilities): - Connect with customers via phone/email/chat/social media to resolve inquiries - De-escalate issues and escalate when necessary - Track call information for auditing purposes - Provide feedback on call issues - Upsell products or services if required What is Required (Qualifications): - Ability to work remotely in a virtual team environment - 6 months Customer service experience - Over 18 years of age - High School Graduate or GED - Proven oral & written communication skills How to Stand Out (Preferred Qualifications): - Logical problem-solving skills - Ability to navigate Windows operating systems - Organization and work prioritization skills At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!