Automotive Goodwill Claims Analyst (Remote)

Employer Industry: Automotive Services Why Consider This Job Opportunity... • Competitive pay with comprehensive health benefits including medical, dental, and vision coverage • Paid time off and wellness programs to support your health • 401(k) with matching contributions for financial stability • Opportunity for career advancement within a supportive and inclusive work environment • Flexible work schedule with no weekends or late nights • Remote work position available for Michigan residents What To Expect (Job Responsibilities) • Audit automotive files to assess the validity of goodwill claims • Verify documentation and ensure adherence to policies and procedures • Interact with agents, dealerships, and clients to correct and complete files • Handle help desk calls from contact center agents regarding financial opportunities for customers • Provide timely and accurate solutions through various communication channels What Is Required (Qualifications) • High school diploma or equivalent • One or more years of customer service experience (call center, retail, restaurant, fast food, hotel, or similar) • Ability to work shifts within Monday to Friday, 8 a.m. to 7 p.m. Eastern time • Strong computer navigation and typing skills • Reliable attendance and punctuality for scheduled shifts How To Stand Out (Preferred Qualifications) • College degree • Experience with case escalation, leadership, and mentoring #AutomotiveServices #RemoteWork #CustomerService #CareerOpportunity #InclusiveWorkEnvironment At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!