Benefits Call Center Representative II (Remote)

Employer Industry: Benefits Administration Services Why Consider This Job Opportunity... • Salary up to $16.00 per hour after training • Full-time schedule with full benefits from day one • Career growth opportunities • Paid training with equipment provided • Basic understanding of call center environment and quality monitoring processes • Training schedule: Monday-Friday 8:00 am-5:00 pm for 12 weeks • After training schedule: Availability between 8:00 AM - 10:00 PM on Monday-Friday What To Expect (Job Responsibilities) • Be the initial point of contact for inquiries regarding pensions and financial benefits • Provide one-to-one inbound telephone contact with applicants, beneficiaries, and enrollees • Accurately document enrollment requests, status changes, complaints, and grievances • Enter application and enrollment information into a web-based computer system • Maintain proficiency within client rules/guidelines and program policies What Is Required (Qualifications) • High School Diploma/GED • Must be 18 years of age • Ability to pass a criminal background check • Previous customer service and/or call center experience • Proficiency with MS Office and keyboarding How To Stand Out (Preferred Qualifications) • Experience working with healthcare and employer benefits is highly preferred #BenefitsAdministration #CustomerService #CareerGrowth #RemoteWork #PaidTraining At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!