Sr. IT Support Specialist
Employer Industry: Technology Services Why consider this job opportunity... - Hourly rate of $36 - $40.87 USD, with total compensation ranging from $75k to $85k USD per year - Comprehensive paid time off for enhanced work-life balance - Excellent medical, dental, and vision options - 401(k) matching, life insurance, commuter benefits, and parental leave plans - Complimentary CalmApp subscription for you and your loved ones, emphasizing mental wellness - Energetic work environment with a hybrid work style, fostering an inclusive community and professional development opportunities What to Expect (Job Responsibilities): - Provide advanced technical support to end-users for hardware, software, and some network issues - Diagnose and resolve complex technical problems related to the employer's Information Systems - Oversee the installation, configuration, and maintenance of IT equipment and software - Monitor system performance and ensure optimal operation of IT systems administered by the IT Service Desk - Conduct regular system audits and generate reports on system performance and security What is Required (Qualifications): - Minimum of 7 years in IT support or a similar role - Strong knowledge of Windows and MAC OS support - Proficiency with Android and iPhone support - General knowledge of network protocols and services - Familiarity with IT security best practices How to Stand Out (Preferred Qualifications): - Strong knowledge of asset management systems such as JAMF and Intune - Ability to resolve complex incidents and requests in relation to hardware and software in use by the business - Excellent communication and interpersonal skills - Ability to work independently and as a member of a team - Stay updated on the latest industry trends and technologies to recommend improvements and upgrades #TechnologyServices #ITSupport #CareerOpportunity #CompetitivePay #ProfessionalDevelopment At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!