Remote/Hybrid Outbound Customer Service Representative (OB Experience Required)

Employer Industry: Home Improvement Services Why Consider This Job Opportunity... • Opportunity to continue working from home in a post-pandemic workplace • Eligible for Medical, Dental, and Vision benefits after 60 days of continuous employment • $200 Monthly Incentive Bonus Plan • Paid Time Off - Earn 10 days per year after the 90-day probationary period • Career learning and development programs available • Casual dress code fostering a relaxed work environment What To Expect (Job Responsibilities) • Dial outbound calls to potential customers who have expressed interest in specific products and book appointments for business partners • Maintain a high degree of data accuracy while booking appointments for members • Provide excellent written and verbal communication consistently • Identify and escalate issues to supervisors when necessary • Adapt to fast-changing guidelines and procedures while informing clients What Is Required (Qualifications) • High school graduate or G.E.D. • Minimum of one year experience in an inbound/outbound call center or retail environment • Excellent oral and written communication skills • Ability to multitask while speaking on the phone and using a computer simultaneously • Must be able to pass a background check How To Stand Out (Preferred Qualifications) • Experience in providing exceptional customer service and maintaining established quality requirements • Ability to type at least 25 words per minute #HomeImprovement #CustomerService #RemoteWork #CareerDevelopment #JobOpportunity We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!