Customer Service Representative - Training Provided (Remote)

Job Title: Patient Care Coordinator Location: Remote Pay for Patient Care Coordinator: $18 - $24 Work Schedule for Patient Care Coordinator: • 30 - 40 hours per week • Monday - Friday • 8:00 am to 12:00 pm and 2:00 pm to 6:45 pm (Pacific Hours) Who are we? • We help patients with type 2 diabetes, thyroid, and functional medicine. • We are a family-oriented, close-knit, one-on-one support and warm practice. • We love connecting with patients! Main Responsibilities for Patient Care Coordinator: • Helping patients. • Helping patients apply for loans. • Ordering testing. • Doing calls on the phone and on Zoom. • Checking text messages and voicemails. • Selling and ordering supplements. • Scheduling with health coaches. • Administrative assistant (fill out forms and more!). • Support with health coaching, scheduling, and rescheduling. All training will be provided! Desired Skills and Requirements • Detail-oriented: High attention to detail, personal responsibility, and strong... organizational skills. • Adaptability: Ability to embrace change and work in a fast-paced professional environment, balancing various responsibilities. • Problem-solving: Ability to effectively work through challenging situations with limited formal authority. • Proactive Mindset: Ability to anticipate and resolve issues proactively. • Professionalism & Empathy: Provides exceptional patient care with a compassionate approach. • Strong Communication: Excellent verbal and written skills, able to handle patient concerns with care. • Reliable & Punctual: Consistently meets deadlines and ensures timely task completion. • Team Player: Works well with colleagues, offering support and adapting to office needs. • Ownership: Takes responsibility for tasks from start to finish with minimal oversight. • Ability to handle feedback and constructive criticism. • Good with technology Job Type: Full-time Pay: $18.00 - $24.00 per hour Expected hours: 30 – 40 per week Work Location: Remote Apply Job!