Part Time/Hourly Nurse for Chronic Care Management

About the position The Care Coordinator/Manager position at Evan May, MD, PLLC is a part-time, flexible role focused on managing chronic care for patients in a small Internal Medicine & Cardiology practice. The role involves remote monitoring programs, patient communication, and coordination of care, with a significant portion of the work being done from home. The ideal candidate will be energetic, caring, and possess strong organizational skills to support patients with chronic conditions effectively. Responsibilities • Provide communication support for patients with chronic conditions between appointments. , • Organize and manage remote patient monitoring (RPM) and chronic care management (CCM) programs. , • Contact patients and families to introduce and reinforce the purpose of RPM and CCM programs. , • Enroll and coordinate the purchase of appropriate devices for patients as ordered by Dr. May. , • Log onto EMR and other software platforms to view data and coordinate care. , • Call patients regarding their home data collection and reaffirm teaching from Dr. May. , • Communicate concerning data trends with Dr. May for treatment plan adjustments. , • Establish long-term trusting relationships with patients. , • Ensure revenue billing cycles for CCM/RPM programs are met. , • Schedule encounters in EMR and coordinate billing cycles with the in-house biller. , • Be available for blood draws/injections during office hours as needed. , • Call in medication refills when necessary. , • Troubleshoot and triage patient messages, escalating to Dr. May when needed. , • Work closely with office staff and Dr. May to provide high-quality care. , • Cross-train with MA and office manager to ensure operational continuity. , • Maintain accuracy of patient demographic and insurance information. , • Ensure documentation is accurate and reflective of care delivered. , • Promote patient communication platform and assist with app setup. , • Schedule patients for ancillary testing or laboratory studies. , • Coordinate referrals to specialists and other healthcare providers. , • Utilize computer programs for patient inquiries and scheduling as needed. , • Communicate with pharmaceutical and device representatives and contract sonographers. , • Follow all OSHA, HIPAA, and company policies and procedures. Requirements • LVN, LPN, or RN certification. , • At least two years of experience in a patient care setting. , • Excellent customer service skills. , • Strong organizational skills with the ability to multi-task. , • Excellent time management skills. , • Impeccable attention to detail. , • Excellent communication skills, both written and verbal. , • Excellent interpersonal skills. , • Ability to manage confrontation professionally and efficiently. , • Ability to operate office telephone systems and other office machines. , • Eager to learn and grow within the practice. , • Ability to remain flexible as the practice evolves. , • Maintain a positive attitude and cheerful disposition. Nice-to-haves • Bilingual (English/Spanish) preferred. , • Experience with RPM or CCM programs. Benefits • Flexible working hours. , • Part-time hourly pay ranging from $20.00 to $35.00 per hour. Apply Job!